How do i get my replacement

[Xvtownboy]

Crashed into a big tree..Totally my fault..Camera ripped off..I have the DJ refresh but am unsure as to what the procedure is {where do i send it for replacement)?.I live in Canada..Thanks

 

[Thomas B]

Crashed into a big tree..Totally my fault..Camera ripped off..I have the DJ refresh but am unsure as to what the procedure is {where do i send it for replacement)?.I live in Canada..Thanks

Contact DJI with your refresh info and request instructions.

 

[Xvtownboy]

Contact DJI with your refresh info and request instructions.

Do you happen to have a link so that i can request the instructions?..That is what i cant seem to find..Thanks

 

[Thomas B]

Do you happen to have a link so that i can request the instructions?..That is what i cant seem to find..Thanks

No, but it should be in the email DJI sent when you purchased/registered the policy on the drone.

 

[Tufargon]

UNITED STATES & CANADA
+1 (818) 235 0789
Mon-Fri 7:00AM - 5:00PM (PST)
Email: [email protected]

 

[Xvtownboy]

UNITED STATES & CANADA
+1 (818) 235 0789
Mon-Fri 7:00AM - 5:00PM (PST)

Thank you very much ..I will give them a Call tmr..

 

[Tufargon]

Thank you very much ..I will give them a Call tmr..

I added their email if you'd rather use that but I think calling would be best. At least they can transfer you if need be.

 

[Xvtownboy]

I added their email if you'd rather use that but I think calling would be best. At least they can transfer you if need be.

Perfect!..Thanks again..

 

[Yogi053]

Great forum, always someone willing to help. Brilliant!

 

[Xvtownboy]

Just as a follow up..Called today and shipping label on it's on way..Tufargon you are a great help!..Appreciate it!!

 

[Tufargon]

Just as a follow up..Called today and shipping label on it's on way..Tufargon you are a great help!..Appreciate it!!

Glad to help.