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How screwed am I?

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How do I get the photos and videos off the internal storage?

I tried downloading the DJI Fly app and pairing it to my phone but it wont recognize it.
Connect your Drone directly to your P.C. with a cable. What do you mean by downloading the app??
 
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Connect your Drone directly to your P.C. with a cable. What do you mean by downloading the app??
I tried go use the DJI Go 4 app and the DJI GO app but neither would connect to the phone to let me transfer to my phone.

Thanks. I was able to direct transfer to my PC.
 

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