I've tried to shorten my story up a bit. I've also tried to clean up my many grammatical errors...
So I'm flying my mavic pro in the hills above the city I live in. These are some foothills that have a gentle but definite rise to them.. Now I am flying away and up from me. As the the hills rise I raise my drone to compensating for the rise of the hills. The hills are remote. The next city is 10-15 miles away. So I've got a great signal on my Mavic. Its doing everything they said it would and doing it well. Here is my question at 2 miles or 12,500' away from me I've had to also raise the altitude of the drone to its maximum hieght of 1650'. All the while I'm no more then 350'-400' above the actual ground. I've got 3/4 of my signal strength on my remote in both video and r/c...Am I in violation of any laws because I've allowed my drone to rise with the pitch of the hills . If I did this while flying in sport mode should I expect 3 of my motors to overload. Causing my drone to crash. Should I expect a " Motor overload due to extreme height conditions' ?.
In countries besides the U.S. where they don't have flight height restrictions.. Are mavic pilots having their drones crash when they fly at altitudes higher then 400'? With the cause being" Motor overload due to extreme height conditions " ?? Because that is exactly what I'm being told by the good folks at the DJI warranty dept. These drones of ours are capability of going much higher then the software allows of 1650'. Or are they not capable of going to such said hieghts ? I don't remember reading anywhere that flying my drone up at a hieght of 1650' above me but still only 350-400 above the ground would cause 3 motors to fail. I read my logs after retrieving my drone. The logs said it had a motor obstruction. It didn't say 3 motors failed. It was completely uncontrollable. Yet in the response i received. It stated " I still had control" even though the same response said. I had 3 motors fail ?? I am extremely confused...How could I control the drone with only 1 of 4 motors running ? I have video of its last minute or so and its completely obvious that its spinning out of control. This isn't my first drone either. I've owed and still own an assortment of drones including a phantom 3 se, a Blade chroma, a blade 200qx, an eachine falcon 210 and a hubsan h501ss just to name a few. I know how to fly my drone. I might go out on a limb here and say I know how to fly my drones a little bet better then the average guy on these forms. As a couple of my drones are not controlled by software that basically fly's the drone for you. . No my blade 200qx and eachine are racers that won't even level themselves without input from me and thier respective remotes..I only say this to eliminate the thought that Im a novice flyer. I certainly can and do make mistakes. However on the day in question I made no mistakes. I was flying my drone when it alerted me of a system error. Next i could hear the drone spinning out of control. I hit the record button as it was falling out of the sky. It recorded the last minute of its life. The recording stops at about 30' from the ground
. As I said I read the logs..The logs said it had a motor obstruction. I heard from DJI today. They said I had 3 motors fail due to "Motor overload due to extreme height conditions". I'm calling BS. I've had my Mavic at its height limit many times. Please don't start about the law. I know the law but these drone are capable of so much more then what we do with them. There is no reason that flying them up at altitude should cause the motors to fail. There were not any obstructions in the air.. I didmt fly it through a flock of birds. This drone this magnificent drone had a motor failure and DJI because of said altitude doesn't want to cover it under warranty. I'm so confused I thought this company was on the up and up. With a reputable warranty dept..Again I'm
So I'm flying my mavic pro in the hills above the city I live in. These are some foothills that have a gentle but definite rise to them.. Now I am flying away and up from me. As the the hills rise I raise my drone to compensating for the rise of the hills. The hills are remote. The next city is 10-15 miles away. So I've got a great signal on my Mavic. Its doing everything they said it would and doing it well. Here is my question at 2 miles or 12,500' away from me I've had to also raise the altitude of the drone to its maximum hieght of 1650'. All the while I'm no more then 350'-400' above the actual ground. I've got 3/4 of my signal strength on my remote in both video and r/c...Am I in violation of any laws because I've allowed my drone to rise with the pitch of the hills . If I did this while flying in sport mode should I expect 3 of my motors to overload. Causing my drone to crash. Should I expect a " Motor overload due to extreme height conditions' ?.
In countries besides the U.S. where they don't have flight height restrictions.. Are mavic pilots having their drones crash when they fly at altitudes higher then 400'? With the cause being" Motor overload due to extreme height conditions " ?? Because that is exactly what I'm being told by the good folks at the DJI warranty dept. These drones of ours are capability of going much higher then the software allows of 1650'. Or are they not capable of going to such said hieghts ? I don't remember reading anywhere that flying my drone up at a hieght of 1650' above me but still only 350-400 above the ground would cause 3 motors to fail. I read my logs after retrieving my drone. The logs said it had a motor obstruction. It didn't say 3 motors failed. It was completely uncontrollable. Yet in the response i received. It stated " I still had control" even though the same response said. I had 3 motors fail ?? I am extremely confused...How could I control the drone with only 1 of 4 motors running ? I have video of its last minute or so and its completely obvious that its spinning out of control. This isn't my first drone either. I've owed and still own an assortment of drones including a phantom 3 se, a Blade chroma, a blade 200qx, an eachine falcon 210 and a hubsan h501ss just to name a few. I know how to fly my drone. I might go out on a limb here and say I know how to fly my drones a little bet better then the average guy on these forms. As a couple of my drones are not controlled by software that basically fly's the drone for you. . No my blade 200qx and eachine are racers that won't even level themselves without input from me and thier respective remotes..I only say this to eliminate the thought that Im a novice flyer. I certainly can and do make mistakes. However on the day in question I made no mistakes. I was flying my drone when it alerted me of a system error. Next i could hear the drone spinning out of control. I hit the record button as it was falling out of the sky. It recorded the last minute of its life. The recording stops at about 30' from the ground
. As I said I read the logs..The logs said it had a motor obstruction. I heard from DJI today. They said I had 3 motors fail due to "Motor overload due to extreme height conditions". I'm calling BS. I've had my Mavic at its height limit many times. Please don't start about the law. I know the law but these drone are capable of so much more then what we do with them. There is no reason that flying them up at altitude should cause the motors to fail. There were not any obstructions in the air.. I didmt fly it through a flock of birds. This drone this magnificent drone had a motor failure and DJI because of said altitude doesn't want to cover it under warranty. I'm so confused I thought this company was on the up and up. With a reputable warranty dept..Again I'm
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