Internal storage transfer

Stevenas · Feb 6, 2018

First flight video went to the internal storage.

How do I transfer it to my computer??

msinger · Feb 6, 2018

Open the door on the back of the Mavic Air and connect the included USB Type-C cable to your computer. You'll then be able to access the files like you do with any other connected drive.

Stevenas · Feb 6, 2018

msinger said:
Open the door on the back of the Mavic Air and connect the included USB Type-C cable to your computer. You'll then be able to access the files like you do with any other connected drive.

Thank you so much!
The answer was in plain sight!

AeroMirage · Feb 6, 2018

Good luck. That only seems to be working with IOS and not Android.

Stevenas · Feb 6, 2018

It worked no problems connected to my MacBook Pro.

Air Beetle · Feb 7, 2018

AeroMirage said:
Good luck. That only seems to be working with IOS and not Android.

I think you are confused. This task of downloading footage has nothing to do with android or IOS. It will work fine with a MAC or a Windows PC.

AeroMirage · Feb 7, 2018

Air Beetle said:
I think you are confused. This task of downloading footage has nothing to do with android or IOS. It will work fine with a MAC or a Windows PC.

Have you gotten it to work on windows?
I have tried it with 2 different computers. One is Windows 7 and the other Windows 10.
They do not see it as an external storage device. But it connects just fine to DJI assistant.

Air Beetle · Feb 7, 2018

Yep. I just tried it on my 4 year old laptop running Windows 10. The drone has to be powered up to connect. You might need a usb drive update.

AeroMirage · Feb 7, 2018

Air Beetle said:
Yep. I just tried it on my 4 year old laptop running Windows 10. The drone has to be powered up to connect. You might need a usb drive update.

Yes, of course, powered up.
How / where is update for USB driver?

Air Beetle · Feb 7, 2018

google it. It's too complicated to post here. There a few ways to update USB ports

synaesthesia · Feb 8, 2018

Yeah - whenever I plug my air into my PC I get two external mass storage devices appear (one for internal storage, one for the SD card). Should work fine on Windows 10 without any updates to USB drivers or similar.

AeroMirage · Feb 8, 2018

synaesthesia said:
Yeah - whenever I plug my air into my PC I get two external mass storage devices appear (one for internal storage, one for the SD card). Should work fine on Windows 10 without any updates to USB drivers or similar.

Sounds like there's something wrong with my bird then 'cuz it don't show.
Real PITA to remove the SDC after every flight too.

sfox · Feb 8, 2018

Which Sandisk do I need for MA to transfer properly

lildrewzy · Feb 8, 2018

AeroMirage said:
Have you gotten it to work on windows?
I have tried it with 2 different computers. One is Windows 7 and the other Windows 10.
They do not see it as an external storage device. But it connects just fine to DJI assistant.

Mine is the opposite. Cannot connect to DJI assistant but can be recognized as external hard drive though when I plugged it in it said hard drive error so I had it scan for errors and fix itself.

sberfield · Feb 8, 2018

AeroMirage said:
Have you gotten it to work on windows?
I have tried it with 2 different computers. One is Windows 7 and the other Windows 10.
They do not see it as an external storage device. But it connects just fine to DJI assistant.

Works fine on both my Macbook Pro and my Dell Windows 10 laptop. both internal and SD card show up as drives.