issue with orientation icon on mavic mini

[MavicMiniMiguel]

I’m using a samsung s10+ to fly my Mavic Mini. The orientation icon stop working and drop to the bottom of the circle on dji fly app, pointing at 6:00. Has anyone experienced the same issue?

 

[Deleted member 103366]

If you run a search (top right just below the bell) I am sure you find several threads

 

[MavicMiniMiguel]

If you run a search (top right just below the bell) I am sure you find several threads

Thank you for your answer.
I did it, but i didn't find a concrete solution for the issue...
I contacted the dji support last week and they answerd me asking to use another mobile...
(sorry about my english)

 

[Deleted member 103366]

Your English is fine.
I haven't seen a definitive solution, sorry, If there is I am sure someone will say.

 

[Marty Markoe]

I’m using a samsung s10+ to fly my Mavic Mini. The orientation icon stop working and drop to the bottom of the circle on dji fly app, pointing at 6:00. Has anyone experienced the same issue?

Never used a MM. My Mavic 2 Pro has an orientation problem as well. Although I use a Smart Controller (SC), it is worth trying the fix that works every time. First start controller. Start the aircraft. Start DJI GO. When connected, go into controller Settings in your case the S10. Find and run Compass Calibration. On the SC the whole process takes about 30 seconds. Good luck and post your results here.

 

[Capt KO]

Compass calibration first. With NO interference. No metals nearby (even in concrete). Needle should now point correctly. If not, calibrate IMU.
Surprised they asked you to try another device first before trying these common solutions. Good luck

 

[MavicMiniMiguel]

Compass calibration first. With NO interference. No metals nearby (even in concrete). Needle should now point correctly. If not, calibrate IMU.
Surprised they asked you to try another device first before trying these common solutions. Good luck

Hi,
I had this answer from dji:

"Thank you for Contacting DJI Technical Support

Good Day! Hope that everything is going very well with you. We are very sorry to hear about the problem you are having with your DJI product.

It seems that you have issue with orientation with your unit.

This is regarding to your Mavic Mini concern "phone/RC is pointing the wrong direction on the app" . Due to the GPS accuracy limit, when the aircraft and mobile devices are close, the navigator may be not accurate. Please try to fly the aircraft to 20 meters away then have a try


Thank you for Choosing DJI Technical Support
Best Regards
Kenneth O.
DJI Customer Support"

 

[Xanadu]

I have found the above (DJI's response) to be true. Every time I power on the MM and RC the indicator is always a bit off. After a while (never noticed how far the MM is when this corrected) looking at the indicator, the orientation is correct.

 

[Capt KO]

How does DJI Tech support know my name. Kenneth O. ? Weird ?

Capt KO

 

[MavicMiniMiguel]

How does DJI Tech support know my name. Kenneth O. ? Weird ?

Capt KO

Because you wrote the answer? ?

 

[Motorcycle Rider]

Remember that you need to not just pick up your drone and rotate it, but then also flip it end over end with your hands, before putting it back down. I think that some people only rotate it in the one axis.