My fire department was given a Mavic 2 Enterprise Dual along with a Smart Controller from another department in another part of the country. I am able to connect the drone with the RC, but I can't get the motors to start up, no gimbal control or zoom. I have updated all firmware and did a factory reset on the RC. I've been wracking my brain trying to figure out what the problem is and how to correct it. The RC will only stay connected to wifi through the hotspot on my phone, otherwise it drops it as soon as I leave the settings menu. I perused through a ton of threads on here looking for similar issues, but have come up empty. Any of you tech savvy people out there have any ideas? Thanks in advance!