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- Oct 26, 2016
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Yeah $739 for flyaway...I might just cut my losses at the lost drone. Sell the controller etc and buy the new Air 3 Almost $800 plus new battery I'm at $1000. Also believe I can get a refund on the warranty as it's only 2 months old.Assuming you have DJI Care, as you stated you do, this will be handled as a Fly Away, assuming you were also flying with the bound controller, which is absolutely required for Fly Away coverage.
This fits DJI's definition of a "Fly Away" under DJI Care. Basically, pilot error with no drone recovery from which to retrieve the .DAT black box files. The pilot error was your not personally and continuously monitoring the drone during the return flight, while the Cruise Control settings flew it into the river. Cruise Control locks all the current stick inputs, including any descent. Cruise Control was never intended to be used in an unmonitored state, unlike RTH.
If you have DJI Care and were flying with the bound remote, just go online and open a Fly Away claim under your DJI Care policy. After you pay the Mavic 3 Pro Fly Away deductible, you will be sent a new drone.
In the off chance you can recover the drone from the river, you won't have to have been flying with the bound RC, and you'll save $500 over a Fly Away claim. Just send in the drowned drone and pay the first of two possible normal crash replacement deductibles.
Otherwise, you are SOL, and have learned not to use Cruise Control for any unmonitored flight.
Hopefully, others may also have learned from your unfortunate mistake.
One question, if this was a complete drone malfunction they'd still treat it as a flyaway because I don't have the drone?