DJI Mavic, Air and Mini Drones
Friendly, Helpful & Knowledgeable Community
Join Us Now

Low cell voltage..

I have no idea how to send in a repair request. I had a battery that had 18 charges and had the same problem, even developed a bubble on the outside. They never said more than, "discharge, recharge, check the warranty" in their forums.

Is there a link to the repair request for future issues?

Russ
 
I have no idea how to send in a repair request. I had a battery that had 18 charges and had the same problem, even developed a bubble on the outside. They never said more than, "discharge, recharge, check the warranty" in their forums.

Is there a link to the repair request for future issues?

Russ

DJI Repair Service Center
 
Eh, they said no to me.. heh

Shame though. I think I will post a screen shot of the battery just so they have to see the thing.

Yea, still have it, just shoved it in a drawer.. heh

Great you got a new one though!:)

R
 
It may be a country specific thing, perhaps the EU warranty regulations are more stringent than the USA's..?
 
Eh, it is okay, not worried. Like I told the nice lady, the mere fact I can contact them and ask.... I am fine. I think it is wrong that I can see it was a defect and not have it replaced, but I love the drone enough and know tech to see it is not a big deal.

Now, I told her, if another one does this.. THEN it will be a big deal.. heh

Russ
 

DJI Drone Deals

New Threads

Members online

Forum statistics

Threads
135,799
Messages
1,610,058
Members
164,259
Latest member
isolayn
Want to Remove this Ad? Simply login or create a free account