MA2 Purple Lines

Johnlee99 · Aug 7, 2020

Hello

Took my less than 7 day MA2 out this evening and the phone screen had purple lines across it, checked all the cables etc and all seemed secure. Restarted everything including the phone and re seated all the cables, the problem still persists, I hoped it was on the screen but alas it is on the footage.

Has anyone encountered this or can offer any assistance?

TIA

SkyeHigh · Aug 7, 2020

Johnlee99 said:
Hello

Took my less than 7 day MA2 out this evening and the phone screen had purple lines across it, checked all the cables etc and all seemed secure. Restarted everything including the phone and re seated all the cables, the problem still persists, I hoped it was on the screen but alas it is on the footage.

Has anyone encountered this or can offer any assistance?

TIA

The magenta (or sometimes green) lines usually indicate disrupted video either from the camera or subsequent processing.

Are you seeing any problem with photos or just video? This would help a little to identify the cause.

If it’s just video I would first check is the SD card good? Try with another if possible. Second would be to check the connectors from the gimbal but as this is new it would be a warranty issue or replacement case.

Johnlee99 · Aug 7, 2020

The problem is with both, even when the drone is on the ground waiting to take off in just the camera view. I suspect this will be going back in the morning

Sad times

Forgot add it has worked awesome in its previous flight (same SD Card)

SkyeHigh · Aug 7, 2020

Johnlee99 said:
The problem is with both, even when the drone is on the ground waiting to take off in just the camera view. I suspect this will be going back in the morning

Sad times

I think I would do the same. Sorry it’s not a good start for you. Hope you manage to get a replacement quickly.