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mavic air 2 active track not working

ICEMANMAZ

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ok sorry if this has been talked about before. I have a Samsung s10+ and a new air2 I can not get the active track to work. I point it at me but cant creat a green box
 
ok sorry if this has been talked about before. I have a Samsung s10+ and a new air2 I can not get the active track to work. I point it at me but cant creat a green box
Are you going into the flight modes and selecting active track or just taking off and pointing it towards you?
 
Took me some time to figure out the box thing. You have to quickly select the box, don’t hold your finger too long or it moves the gimbal.
 
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Also depends on your camera settings, can’t track in 4K/60fps
 
Thank you I will try it today
I just realized that you’re talking about Mavic Air 2. For some reason I was thinking Pro 2. Sorry about that. In that case, it’s what the people above me said. You will have to select the subject quickly so the gimbal doesn’t move and check your videos settings. I don’t have one. Just seen a bunch of videos. Sorry for the confusion.
 
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