Just got my
Mavic Air 2 a couple of days ago. I can't get the controller to link with the drone after hours of trying! Seems to be a common problem right out of the box judging from all of you with the same problem! I tried everything mentioned on this forum to no avail! I tried my Google Pixel 4 XL cell phone and my Samsung Galaxy Tab S2. Some of the best comments were the note about the Type C USB plug on the controller - the right plug is active and you can see that with a flashlight - the other plug is empty and is just used for anchoring the other end of the USB cable for storage! That should be noted in user's manual and of course is very important. Somewhere in the documentation it says to stay away from electromagnetic interference such as cell phone towers and WiFi sources (such as routers) because WiFi frequency bands (the 2.4 and 5 Ghz bands) are used by this drone. It also said somewhere to shut off the WiFi on your cell phone when you use this drone! I did move the drone away from the WiFi router in my house to get away from interference while I tried to link but that didn't help. Sounds like good advice but of course none of these turned out to solve this problem. One gent just returned his Mavik
Air 2 which I will do in a couple of weeks if this problem isn't solved using a firmware update. I'm glad I bought from Amazon because it has a no questions asked 30 day return policy. Of course I updated the firmware using the DJI Assistant 2 for both the controller and drone and did it numerous times! At first the download to the drone ended on my PC with the warning that there was something wrong with the "connection" at about the 98% point but then did finish the download after I waited a bit. I tried again from scratch numerous times and it eventually stopped saying there was something wrong with the drone memory/connection. One other thing I tried I read somewhere is that if you hold down the small buttons on the top upper right and left top (FN button) of the controller and also the right hand "photo video button" on the end of the controller on the right side you can link to the drone (but you still must hold down the battery power button for at least four seconds after doing this) . I also tried this many times and it did not work although it looked like it was "trying". By now you know that the flashing white lights on the back of the drone signal that the link is not working. Sometimes they will slowly flash green but that only means that GPS is being received by the drone and not that the link to the controller is working. Also note that the manual says you should have the controller and drone within one meter of each other in order to link. Seems like DJI must be aware of this problem and hopefully will have a firmware fix in a week or so but maybe I'm dreaming. If they don't they are doing to get a ton of returns like mine. I also wonder if the ADS-B software that only USA drones have is causing this problem and also I live within a few miles of a major airport and I wonder if that is causing this problem since I'm not allowed to fly here at home without special permission and I noted that it did ask for some permission code which I don't yet have in one of the menus on the DJI Fly App on the cell phone. I'm under so called Class B airspace where you must be in contact with air traffic control to fly here although I am allowed to fly at a max altitude of 300 feet with permission. I doubt that these two issues are the problem but could be.
