R rydude123 Member Joined May 4, 2020 Messages 17 Reactions 0 Age 29 Location New York Jun 3, 2020 #1 If I sent back a Mavic Air 2 for gimbal damage, will they repair it or will they send me a new or refurbished drone?
If I sent back a Mavic Air 2 for gimbal damage, will they repair it or will they send me a new or refurbished drone?
N Nonprophet Well-Known Member Joined Apr 23, 2020 Messages 216 Reactions 279 Age 62 Location Oregon Jun 3, 2020 #2 Do you have DJI Refresh coverage on the drone?
R rydude123 Member Joined May 4, 2020 Messages 17 Reactions 0 Age 29 Location New York Jun 3, 2020 #3 no, I didn't think I would need it, and turns out I did
lannes Well-Known Member Joined Jul 27, 2017 Messages 3,321 Reactions 2,300 Location Western Australia Jun 4, 2020 #4 DJI will charge you to repair it, unless you can prove it's a warranty claim
hiflyer201 Well-Known Member Joined Sep 27, 2018 Messages 2,739 Reactions 2,166 Jun 4, 2020 #5 You could get a new ..possibly refurbished drone. Hard to guess until you check the serial number. They'll only charge you for what they fix. They are good about itemizing that.
You could get a new ..possibly refurbished drone. Hard to guess until you check the serial number. They'll only charge you for what they fix. They are good about itemizing that.