Mavic Pilot app not working

[swainson08]

Hi Guys

So I am having some issues with the Pilot app on my Mavic 2 Enterprise. I cannot see the sync menu fully when trying to view my flight logs. The entire app looks like it doesn't appear correctly on my phone screen and some of the buttons are not showing up.

Picture attached. This is a screenshot of my screen when in the app. As you can see, I'm missing half the app!

Thanks for your help
Tom

 

[lannes]

What device are you using, some times there is an aspect ratio problem with certain apps ?

 

[swainson08]

Thanks for your help Iannes. I am using an iPhone 12 pro.

 

[lannes]

Thanks for your help Iannes. I am using an iPhone 12 pro.

Have you got "display zoom" turned on

Customize the text size and zoom setting on iPhone

On iPhone, customize the text size and zoom setting to magnify the screen.

support.apple.com

Unfortunately I suspect there is a compatibility issue with the older flight apps as I remember reading this.

iOS 14.3 iPhone 12 Pro - DJI Go 4 - Mavic Air

Dear administrators, I hope you have started 2021 well. My question: How compatible is the new version 4.3.41 of the DJI GO4 application for iOS? It is for use on an iPhone 12 Pro / iOS 14.3 and with a Mavic Air. I look forward to your comments, thanking them in advance. greetings

forum.dji.com

 

[natgild]

On my Samsung, I can change screen resolutions. I noticed that I experienced similar behavior when I changed to 3200 x 1440 resolution. Can you change screen resolution?

 

[tcallaghan]

Assuming there's no fix for this. Tried resetting all the zoon settings and still no fix.
And the DJI ticket I opened a year ago hasn't moved or updated