Mavic Won't Update Firmware

[fadetowhite]

This is now the third firmware update that I am unable to apply to my Mavic Pro. It transmits and begins updating, but gets stuck at 57%. It fails and says "Upgrade Error."

I have tried multiple versions, using a computer and an iPhone and an iPad. I have reformatted the Mavic's SD card. I have done everything folks here have said to try, as well as DJI Support.

They are now telling me I need to send it for repair. This will be my second repair, after my initial Mavic arrived with a de-centered lens. That was a month without my brand-new drone. Now I'm getting into busy summer season for photography and videography and I will again be without my drone.

I do not understand how a firmware update issue requires a repair/replacement. This is absolutely ridiculous and I am seriously thinking of selling my Mavic. The software and hardware issues, coupled with poor support that takes forever to get a response, does not inspire confidence.

Has anyone else had an issue updating or had to have theirs repaired or replaced because of it?

 

[Delta3]

You are not on your own pal, so many different issues - you forget how to use the drone or the procedures you must go through as you are constanlty fire fighting with this 5hIt software/firmware.

I live in a NFZ area, but you can go into your account and get a pass for 3 days ( yellow shading) been through the rigmarole 3 times now, is it showing in my account? Is it bOll%x !! Can I fly the darn thing? Yeah, only in wifi.

When you actually get to fly the thing it's majestic but chance would be a fine thing. You need flying time to improve and what with the constant glitches you just aren't being allowed that luxury.


And what's with the insipid Grey and white website where you have to screw your eyes up to read anything on it?