Motor fail, Crash

[Jdubb12]

New to the site but wanted to see if anyone else has had this problem. Was going to fly just off this cliff in Santa Cruz while on vacation to snap a pic of the family so I took off had no warnings hovered about 5' in the air for about 8 seconds and then headed over the cliff when the motors started sputtering and and dropping slowly so I went full throttle which did nothing and it went down and is still stuck on the side of the cliff in an area that was not safe at all to try and get to so I had to just leave it behind. I have turned in my flight log to DJI and should hear back this week, has anyone experienced this before and what will DJI do for me cause I'm pretty sure it was not my fault.

 

[AnzacJack]

Sputtering motors? First I've heard this one. Are you able to post your logs here. Some very good minds on these forums that can pretty accurately tell you what went wrong.

Just out of interest, how many flights had this bird done without problems.
Cheers and good luck with DJI. If it's legit failure they seem to pretty good, but they are also unforgiving of pilot error

 

[armoredsaint]

prop come off? did you pre-flight check etc...

 

[Jdubb12]

By sputtering I mean power cutting in and out, I had 3 other flights before this one. Props were still all attached. Not sure how to upload the csv file it just says wrong extension?

 

[Jdubb12]

Here is the log.

 

[AnzacJack]

My guess is battery not completely clipped in. There have been a few of these but once someone reads through your log it should be apparent

 

[AnzacJack]

I'm not having any luck uploading that file to healthy drones. I may be doing it wrong.

 

[msinger]

I'm not having any luck uploading that file to healthy drones.

You can view the log online here:
Phantom Log Viewer - PhantomHelp.com

 

[msinger]

when the motors started sputtering and and dropping slowly so I went full throttle which did nothing and it went down and is still stuck on the side of the cliff

Jdubb12, once you started flying over the cliff, your flight log shows no indication that your Mavic started to drop on its own. After you moved the throttle to the full down position, your Mavic started to descend and eventually crashed into the ground since you continued to hold the throttle down.

 

[AlanTheBeast]

Here is the log.

There is a "Warning:Motor Obstructed" flag when you were 25 feet from the HP (19 seconds after startup).

Some debris got in there, perhaps, and in flying it entered the motor and ...

1.1 s after that, the attitude was extreme and OA "exited".

I see now what msinger means about the throttle (I was looking at data out of HD - not as much detail at all). The obstruction is due to the crash.

If someone can rappel down to it, it's likely in good shape - showing 10 feet below HP on the last record - but may have fallen further if the radio link was poor - that looks pretty steep.

Climbing club nearby?

 

[Jdubb12]

Not sure it was the battery cause I flew it the day before with the same battery and never took it off cause it still had 75%. I am new to the mavic but not to drones so pushing the throttle down wouldn't have made any sense where I was flying, also there was definitely motor cutting in and out cause you could here the props slow way down. It landed upside down and I tried taking back off cause I couldn't see it and thats when I got the prop obstruction warning. Unfortunately I don't live there in Santa Cruz Im in Colorado so I had to leave it there, Im sure its still there cause you can't really see unless you jump over the safety fence.

 

[AlanTheBeast]

Why don't you call these guys. They're a few miles from where it went down.
Contact Us
If they charge a reasonable fee and shipping ...

 

[AlanTheBeast]

Why don't you call these guys. They're a few miles from where it went down.
Contact Us
If they charge a reasonable fee and shipping ...

I couldn't resist and contacted them. There may be a solution but it would not be via the company. PM me and I'll explain and then you can take it from there.