Murphy sucks...

CarolinaDrone · Apr 16, 2017

Great Sunday morning pilots, I am new to the drone world and have been a Mavic owner for 5 whole days now; the dreaded first crash happened yesterday. It was ENTIRELY, my fault and I'm good with that. Long story short, I paid more attention to my nephew falling off his bike than my drone and crashed into a tall pine tree. Unfortunately, the nose dive to the ground below resulted in the gimbal breaking in at least two places and the wires been pulled from the side. Within and hour it was on its way to California, for repairs.
My question is: WHAT KIND OF REPAIR COST AM I FACING???
No need to be gentle, give it to me straight.

AlanTheBeast · Apr 16, 2017

CarolinaDrone said:
Great Sunday morning pilots, I am new to the drone world and have been a Mavic owner for 5 whole days now; the dreaded first crash happened yesterday. It was ENTIRELY, my fault and I'm good with that. Long story short, I paid more attention to my nephew falling off his bike than my drone and crashed into a tall pine tree. Unfortunately, the nose dive to the ground below resulted in the gimbal breaking in at least two places and the wires been pulled from the side. Within and hour it was on its way to California, for repairs.
My question is: WHAT KIND OF REPAIR COST AM I FACING???
No need to be gentle, give it to me straight.

How's the nephew?

I'd say about $275. You should have contacted member @Thunder-drones first. Might be cheaper. Certainly faster.

No Care Refresh?

Robbyg · Apr 16, 2017

Just as a side not since you already got your answer.
When a distraction is happening press the Pause button on the remote.

Rob

AlanTheBeast · Apr 16, 2017

Robbyg said:
When a distraction is happening press the Pause button on the remote.

I want that for my life.

CarolinaDrone · Apr 16, 2017

AlanTheBeast said:
How's the nephew?

I'd say about $275. You should have contacted member @thunderdrone first. Might be cheaper. Certainly faster.

No Care Refresh?

AlanTheBeast, the nephew is good!! Thanks for the concern...and thanks for the info and the introduction to @thunderdrone...I honestly panicked and rushed to get this thing fixed.

CarolinaDrone · Apr 16, 2017

CarolinaDrone said:
AlanTheBeast, the nephew is good!! Thanks for the concern...and thanks for the info and the introduction to @thunderdrone...I honestly panicked and rushed to get this thing fixed.

P.S.
No Care Refresh, and now it looks like I won't be able to get it.

CarolinaDrone · Apr 16, 2017

Robbyg said:
Just as a side not since you already got your answer.
When a distraction is happening press the Pause button on the remote.

Rob

Yes...hindsight being what it is...

AlanTheBeast · Apr 16, 2017

CarolinaDrone said:
AlanTheBeast, the nephew is good!! Thanks for the concern...and thanks for the info and the introduction to @thunderdrone...I honestly panicked and rushed to get this thing fixed.

I screwed that up. The member is @Thunder-drones .

Michael Ainsworth · Apr 16, 2017

Distracted, pause button or just take hands off the sticks, it will stop where it is.
Hindsight gives 20-20 vision.

Former Member · Apr 16, 2017

CarolinaDrone said:
P.S.
No Care Refresh, and now it looks like I won't be able to get it.

Once you get the drone back, you will be able to get Refresh.

Your repair will probably take a 4-5 weeks, and Alan was right, maybe $175-$350 depending on whether they can repair or have to replace the gimbal. Within a week or two you will receive an email saying they got the bird. A few days later you will get a repair estimate. If you pay the estimate it takes them around a week or two to get it fixed tested and delivered back to you.

AlanTheBeast · Apr 16, 2017

Michael Ainsworth said:
Distracted, pause button or just take hands off the sticks, it will stop where it is.
Hindsight gives 20-20 vision.

Pause is useful if doing one of the automated doo-hickeyworks.

Michael Ainsworth · Apr 16, 2017

AlanTheBeast said:
Pause is useful if doing one of the automated doo-hickeyworks.

That's right. I haven't got to that stage yet, soon though very soon.

CarolinaDrone · Apr 16, 2017

Thunder-drones said:
Once you get the drone back, you will be able to get Refresh.

Your repair will probably take a 4-5 weeks, and Alan was right, maybe $175-$350 depending on whether they can repair or have to replace the gimbal. Within a week or two you will receive an email saying they got the bird. A few days later you will get a repair estimate. If you pay the estimate it takes them around a week or two to get it fixed tested and delivered back to you.

Awesome!!! Thank you so much