New Image problems on my galaxy's s7 edge had anyone dealing with this problem

timothyfranks · Jun 27, 2018

My image had been breaking up (like in the screenshot ) this has just started I the last couple of days. I havent changed anything the drone had worked flawless .im pretty sure its a software problem, but i havent done any firware upgrades or any updates on my device or changed any settings. Is anyone experiencing the something.

Geo · Jun 27, 2018

Same thing on my Galaxy S7 Edge. It can't be just 1 phone though.

fkruege · Jun 28, 2018

Are you running DJI Go version 4.2.20? I encountered similar problems with the new version both on my Pixel and Nexus 6 phone. I reverted back to version 4.2.16 and that seemed to fix the problem. Other users have also reported problems as well: Problem with Latest DjiGo4 Version 4.2.20 - Video Lag

This site has older copies: DJI GO 4--For drones since P4 4.2.16 APK Download by DJI TECHNOLOGY CO., LTD - APKMirror

Geo · Jun 29, 2018

More and more people reporting this problem.

Skiergd011013 · Jun 30, 2018

Uninstall version .20, install the previous .16 version. Solved! But make sure you turn "auto app updating" OFF on your phone, or else your device will auto update back to version .20 (ask me how i know). I hope dji is fixing this. I feel bad for the many people out there that are having this problem and don't know how to fix it.

Geo · Jun 30, 2018

Skiergd011013 said:
Uninstall version .20, install the previous .16 version. Solved! But make sure you turn "auto app updating" OFF on your phone, or else your device will auto update back to version .20 (ask me how i know). I hope dji is fixing this. I feel bad for the many people out there that are having this problem and don't know how to fix it.

Would you do a quick 3 step do exactly how you do this?
Thank you

timothyfranks · Jul 2, 2018

Skiergd011013 said:
Uninstall version .20, install the previous .16 version. Solved! But make sure you turn "auto app updating" OFF on your phone, or else your device will auto update back to version .20 (ask me how i know). I hope dji is fixing this. I feel bad for the many people out there that are having this problem and don't know how to fix it.

I rolled the app back and it fix ,but i don't fell like it's completely fix until dji takes care of it on their end so i can run the updated version. Thanks though, it got me back in the air. Dji support is turning my case over to the engineers and I'm supposed to be hearing back from them.i guess I'll have to see how that goes...