New Pilot from New York

[MavicAir2Marc]

Hi. No, I bought it new from Amazon. If I don't get resolution from DJI soon, I'll return it and buy again.
Very frustrating experience so far.

Welcome to the forum!
Do you have a firewall or are you using a VPN on your wifi? Sometimes, those will cause issues.

 

[Laborous]

Welcome to the forum from the beautiful woods of Maine!

 

[PakNheat380]

Welcome to the forum from NW Montana

 

[Dougget]

Got it sorted out. Was on chat support with DJI for about an hour. Turns out I had to use a 2.4 GHz WiFi connection.
Now my remote is set up and drone is activated... of course it's very windy today, so hoping for it to calm down so I can try a short flight this afternoon. Wish me luck.

 

[RodPad]

WOW!
Thanks for the update!

Rod ..

 

[TX Steve]

Welcome from North Texas

 

[SpitFire]

Greetings: Welcome to the forum from Chicago the Windy.
FLY SAFE & FLY SMART