Posting Crash Log For a Friend.

[WithTheBirds]

In the USA, DJI only authorizes themselves for warranty work. If anyone else works on the DJI product, then warranty responsibility transfers to the third party.

I'm not knocking DJIDroneService, just stating what DJI's site says about warranty repairs and who does them. It's just a shame DJI doesn't authorize qualified third parties, even factory trained ones like DDS for warranty work.

You might find this isn’t the case. Your claim holds true for what DJI calls “recommended service centres” however there are also “authorised service centres”, any repairs these DJI qualified entities complete will, to the extent applicable (within warranty term etc), be covered by standard DJI warranty.

 

[DanMan32]

Based on how you spell some of your words, you don't seem to be in the US.

Here in the US, they only list "DJI North America" as an authorized service center, with [email protected] as the contact email address, confirming it's themselves.

They do list one third party as an authorized service center in Canada though. Funny they don't list themselves in Canada.