Powerextra Battery Invalid

kcbrax · May 13, 2018

The mavic won’t recognize the powerextra battery. Some forums say that I am supposed to update the firmware with the battery installed, but when I try to do that the Assistant 2 says that the battery needs to be at least 50% charged. The battery is 100% charged. My question is, how do I get the Mavic to recognize the battery?

james_mav · May 13, 2018

Its crazy to save $20 on a battery & risk frying your $1000 Mavic. Send it back for a refund & get original DJI batteries. The same goes for props.

aokusman · May 13, 2018

james_mav said:
Its crazy to save $20 on a battery & risk frying your $1000 Mavic. Send it back for a refund & get original DJI batteries. The same goes for props.

I agree. This is not an RC car on the ground, it’s up in the air. Why risk the drone or peoples safety to save $20? At the end of the day whatever damage your drone does is your responsibility.

RKX · May 13, 2018

These answers are hardly helpful to the OP. I can see being worried about props because some makers really cheap out on them. but powerextra batteries are top notch in my use, this is actually the first issue I have heard of them having. and I've been flying mine a few mine a few months now without a single issue. My powerextra batteries run great and I haven't had that issue, but you can contact powerextra directly for help. I would go that route.

I looked up there customer service you can contact them at: [email protected]

Someone asks for help don't dump on them for what gear they choose to use.