Cyberpower678
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- Jan 11, 2017
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I don't know who is in charge of RMAs but at sales, if you ask for Edward/Francis and tell them you need to speak to the manager, they will forward you. If they insist they can help you, then let them. If they fail, tell them they want the manager or you'll file a complaint against the rep you are speaking with. It usually works, and does get you somewhere. I don't know who the supervisor of the technical department is.