Over a month ago I made the mistake of putting a clone battery in my DJI Mini 2. Sold on Amazon, and guaranteed to work in the Mini 2 (looks like it was made in the same mold). I already had two DJI batteries, but just wanted to make sure this new one worked, despite it acting differently in the DJI charger. I loaded it into the Mini 2, which had been flying well, even after two years in the box. NOTHING. Putting a real DJI battery in after that and it was still dead.
I contacted DJI, and they had me send the Mini 2 to Fort Worth TX. Next thing I know it's in Canada, and they tell me it's a bad board and I have to pay. I paid, and a week later they sent me a replacement. I tracked it with UPS, and it finally ended up a week later in Kentucky in a wherehouse. It's been there for five days now, and now I'm finally told by UPS that it's waiting to be cleared. Why did DJI need to send me a refurbished Mini 2 from Canada (which I believe is causing the delay while it sits day by day in a wherehouse in Louisville), and why am I getting the run-around for two weeks now? I've asked them, but they won't answer.
I contacted DJI, and they had me send the Mini 2 to Fort Worth TX. Next thing I know it's in Canada, and they tell me it's a bad board and I have to pay. I paid, and a week later they sent me a replacement. I tracked it with UPS, and it finally ended up a week later in Kentucky in a wherehouse. It's been there for five days now, and now I'm finally told by UPS that it's waiting to be cleared. Why did DJI need to send me a refurbished Mini 2 from Canada (which I believe is causing the delay while it sits day by day in a wherehouse in Louisville), and why am I getting the run-around for two weeks now? I've asked them, but they won't answer.
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