Purple stripe on top of image

[powell90]

Does anyone know why I’m getting this purple stripe on top of some of my photos with the air 3s?

 

[powell90]

Does anyone know why I’m getting this purple stripe on top of some of my photos with the air 3s?

 

[powell90]

Does anyone know why I’m getting this purple stripe on top of some of my photos with the air 3s?

 

[ryguy80]

Seems like an issue with the image sensor. I would bring it to DJI's attention as it may need to be serviced.

 

[Droning on and on...]

Stills, video, or both? What settings (12 or 48MP still, resolution, framerate and encoding for video), and camera settings (ISO/SS/EV offset)?

 

[REStewart]

Had the same thing on my Mavic 3E. Required replacement. Good luck to you.

 

[Tman1265]

Seems like an issue with the image sensor. I would bring it to DJI's attention as it may need to be serviced.

That happened with my Autel. I had to send it in for a camera repair (under warranty)

 

[Felix le Chat]

Seems like an issue with the image sensor. I would bring it to DJI's attention as it may need to be serviced.

Concur. Sensor not right. Return it as a faulty unit.

 

[powell90]

Returned the drone and they sent me a replacement and it works perfectly. Thanks for the help. Also had to call and have them transfer my dji care to the new drone.

 

[Bad Santa]

Could just need the sensor cable remounted.

 

[Droning on and on...]

Returned the drone and they sent me a replacement and it works perfectly. Thanks for the help. Also had to call and have them transfer my dji care to the new drone.

For an extra $10 they'll do your laundry for a week too.

 

[ryguy80]

Returned the drone and they sent me a replacement and it works perfectly. Thanks for the help. Also had to call and have them transfer my dji care to the new drone.

Good to hear!