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RC disconnets

Thomannjf

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May 29, 2018
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I am a newbe to DJI, but not to drones. Problem: My RC ONLY CONNECTS use the function buttons method. Once I have a solid green light the drone lifts off and hovers at about 6ft.. At that point the RC losses connection and will not reconnect . I can land only by using button on the controller but not the joy sticks.
So for, I have updated the mavic air using assistant 2, I but, ( I assume,) because the RC is not linked I cannot download the update to it..I tried everything in the vids to the letter to no avail. I searched this site but haven't found more tips as of yet..
I thought about a factory reset but haven't found any instructions thus far. I know have missed or misunderstood something along the way. But don't know what..
I can find the keyboard on a PC WIN 7 AND LT WIN 10 but get lost in techno babble.
 

InvisibleName

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Has this happened from new? What phone or tablet are you using? Have you tried connect your device to the RC's bottom USB port instead of the side connector?
 

Thomannjf

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No, right out of the box, with update notice when I first noticed the alert on the app and completed it. So initial update yes. I don't recall if the RC was part of that update. That said, first flight work flawess. I just flew it an took sample vids.
Then after reading forever about other updates I downloaded Assistant 2 for phantom which someone said was the right one, can't remember the version.
Since then I flew it times first time it seamed right, very short flight to film on golf course range. Same day slightly different place the freeze in place 6 ft with no control other than emerg. Land. Then I noticed the green light had turn red. After reviewing the forum and vids.i found the only way to connect was the hold the bunch in buttons.
So, I can't get assistance 2 to recognize the RC since it's not connected to drone.
,
 

Thomannjf

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I cut myself off. To continue. You asked if I connected to the USB and the answer is yes if you are referring to update of formware I also tried to hock up to the RC TO MAV to see if it could update that way. Silly me.
I hope I co ever everything.
 

Thomannjf

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I bought a brand new ipad mini 4 and only use it for this drone. I watched a vid ( ill get back with the details ) where this guy did a compardon of android vs. Mac. The conclusion was that OSI was just plain better working with DJI Mavic Air. In addition he stated that a dedicated device would always work better than one that has a load of apps on it. Basically, it can prosses quicker without the clotter and fragmented files interferring (me no wire head) . SO I bought the new mini 4 and the RC connects quickly and doesn't drop the connection like my note 8 did( and 4 other android pads)since then I've connected dozens of times now both indoors and in an area that has lots of interference (so luck no longer applies). Bottom line, i threw money at the problem and its working great.
I'll find that vid and drop you all another response.
 

Thomannjf

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OK found it! "The vid is titled "The real reason your device won't DJI GO" 4" Drone Valley.
 

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