Refresh Program

hoosierhog88 · Jan 19, 2019

Just venting a bit - I just activated my Mavic Pro this week (Thursday afternoon) and took it for a brief flight - LOVED it. So, fast forward to today (Saturday) evening, after attending the funerals for two friends - come in to register for the refresh program and SMACK! I missed the deadline by a few hours. I'm thinking about returning the entire thing to Amazon, get a new one and start over. What crap!

msinger · Jan 19, 2019

You can still buy DJI Care Refresh. However, you'll have to go through this process before DJI will allow you to buy it.

hoosierhog88 · Jan 19, 2019

Thanks and much appreciated! Do you know if the prices are comparable?

msinger · Jan 19, 2019

hoosierhog88 said:
Do you know if the prices are comparable?

Comparable to what? DJI Care is the same price no matter when you buy it.

hoosierhog88 · Jan 19, 2019

Sorry, I should have been clearer. DJI wanted to charge me $89 bucks (I think) had I made the original deadline. I missed by a couple of hours. Do I pay "more" now that I missed the deadline and use the "used equipment" link? I may not be making much sense, so thanks for your patience.

msinger · Jan 19, 2019

hoosierhog88 said:
Do I pay "more" now that I missed the deadline and use the "used equipment" link?

No. You do need to create a video to show your drone is in working order though.

Former Member · Jan 19, 2019

I have State Farm drone insurance and DJI Refresh. Having both will cover you in case of any event.

hoosierhog88 · Jan 19, 2019

Good to know and thanks a bunch!! I'm obviously a newbie and willing to learn! :0

msinger · Jan 19, 2019

No problem. That's why this forum is here

Mavic Pro Platinum · Jan 20, 2019

hoosierhog88 said:
Just venting a bit - I just activated my Mavic Pro this week (Thursday afternoon) and took it for a brief flight - LOVED it. So, fast forward to today (Saturday) evening, after attending the funerals for two friends - come in to register for the refresh program and SMACK! I missed the deadline by a few hours. I'm thinking about returning the entire thing to Amazon, get a new one and start over. What crap!

Welcome to the forum![emoji16]

hoosierhog88 · Jan 20, 2019

A quick update - after reaching out to DJI regarding my situation, they extended my DJI Refresh Program to allow me to opt in. I just did so. NOW I'm really impressed! I can't wait to get some stick time on the new machine!