Refresh sent back with used props!!

[Lancelot92054]

I sent my MP in for a broken gimbal with low noise propellers and DJI sent me back a drone with used regular props! Should I be upset?

 

[james_mav]

I'd only be upset if they didn't fix the gimble. You could probably contact them & they might send you a new pair of props.

 

[Lancelot92054]

I'd only be upset if they didn't fix the gimble. You could probably contact them & they might send you a new pair of props.

It was a refresh. They sent me a different drone.

 

[james_mav]

It was a refresh. They sent me a different drone.

Oh, I think that's standard operating procedure for refresh. They send refurbished drones back since its a quicker turn around time. Most people are happy with the new birds but I'd be a little unhappy about the props. It doesn't hurt to complain & see how they respond

 

[Just_nick]

That's like $20 in props, might as well say something.