New to this stuff so please advise. For some reason when I bring the right stick to the left or the right the drone does not respond. I think is called translating. I am not certain whether it is the controller or the drone. I do have the Care Refresh but I see no means to trouble shoot and determine what the problem might be. Do I just send the whole thing (drone and controller) back for replacement or is there something else I can do to avoid that step? What should I do? Is there someone there I can call and ask advise?