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Replacement Mavic DOA

When off, all appears normal. All seems to move freely. When i turn it on it tries to initialize, clunks around and stops facing downward. Gimbal will not respond at all.

Sent from my SM-G920V using MavicPilots mobile app
Is it pointing at 7 O'clock? If so, try gently rotating the lens counterclockwise right when it stops and see if it then continues its initialization.
 
Yes it's at about 7 O'clock. I tried helping it along with no luck. Dji has sent me a 2 day air label and promised to expedite. I have my fingers crossed.

Sent from my SM-G920V using MavicPilots mobile app
 
Yes it's at about 7 O'clock. I tried helping it along with no luck. Dji has sent me a 2 day air label and promised to expedite. I have my fingers crossed.

Sent from my SM-G920V using MavicPilots mobile app
Did you try "rotating" the lens? Don't bump the whole camera left or right, but actually try to rotate the face of the lens counterclockwise just a bit. I'll be surprised if that doesn't work for you.
 

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