Samsung 7 Star

redidbull · Feb 6, 2022

Good day, My Son gave me a Mini for Christmas. I have been struggling to install DJI Fly. I have downloaded it a couple of times and it begins to load then finishes "APP no installed". The Samsung is suppose to be 64bit running version 9. I have noticed that the comparability chart shows the Samsung 7 but not the 7 Star. Not sure if that is a problem. Thanks for any help. I do also have an Ipad but read it may be too big for the controller mount. Jim

Johnmcl7 · Feb 6, 2022

I'm guessing this is a J7 Star? It's not a model name I'm familiar with and looking at the 2017 J7 (although that may not be the J7 DJI are referring to as compatible) the hardware looks similar. Are you installing from the Play store or downloading the apk file direct from DJI? Are you able to install it but not run it or are you not getting as far as installing it?

There are mounts you can buy to use a larger tablet with the controller which is how I use my drone but a 10in+ tablet can be a bit too hefty for some.

redidbull · Feb 6, 2022

Johnmcl7 said:
I'm guessing this is a J7 Star? It's not a model name I'm familiar with and looking at the 2017 J7 (although that may not be the J7 DJI are referring to as compatible) the hardware looks similar. Are you installing from the Play store or downloading the apk file direct from DJI? Are you able to install it but not run it or are you not getting as far as installing it?

There are mounts you can buy to use a larger tablet with the controller which is how I use my drone but a 10in+ tablet can be a bit too hefty for some.

Thanks for the quick reply. I down Star. I loaded from DJI website. Yes it is the J7 Star. It says it is installing then finishes it saying it not installed. I will have to look into the mounts. Thanks again. Jim

Johnmcl7 · Feb 7, 2022

Did you enable your phone to install apps from unknown sources? By default this is disabled on Android devices and will only allow installs from the Play store, to install an apk file like you've downloaded from DJI you need to ensure this setting is set to enabled.

redidbull · Feb 9, 2022

Johnmcl7 said:
Did you enable your phone to install apps from unknown sources? By default this is disabled on Android devices and will only allow installs from the Play store, to install an apk file like you've downloaded from DJI you need to ensure this setting is set to enabled.

Thanks for the response. I did enable it. It seems like it loads but then at the end says not installed. Jim