show flight route on map showing twice

[catsuk]

I have version 4.3.4 of DJI Go 4. android on galaxy s9.
looking in the general settings under Map. Show Flight route ... the option is there twice ... anyone else got this ?

thanks ..

 

[old man mavic]

interesting what UAV have you got

 

[SpinItUp]

wipe cache, data from settings> apps >DJIGo4

 

[catsuk]

wipe cache, data from settings> apps >DJIGo4

It's Mavic Air.... cache and data wiped ... still there !!

 

[SpinItUp]

What about doing it again > then re-install...

It's Mavic Air.... cache and data wiped ... still there !!

Oh yeah, just checked mine and the same issue.
MP
Seems we have a bug in DJIGo4
Edit; I've eMailed support @ DJI
Well spotted catsuk

Thank you for contacting DJI Support.

Your request (*******) has been received and is being reviewed by our technical support representatives. We will contact you soon. (Business hour: Monday to Friday, from 09:00 to 18:00 GMT+8)
Meanwhile, you may reach us through chat DJI Support – Here for You – DJI or find the useful answer from one of these tutorials DJI Support.

Best Regards,
DJI Technical Support

 

[SpinItUp]

oh, wait!
Edit; ain't reached UK store

also just reported through the app

in case it wasn't fixed in the update that STILL hasn't reached UK Play Store

 

[catsuk]

oh, wait!
Edit; ain't reached UK store

also just reported through the app
View attachment 55143
in case it wasn't fixed in the update that STILL hasn't reached UK Play Store

Thanks heavens I thought I was seeing double [emoji1]

 

[SpinItUp]

Thanks heavens I thought I was seeing double [emoji1]

I just checked my other device (phone not Tablet) which I don't use but has it installed just for backup purposes and it is displayed as it should be.
DJI got back and told me to reinstall the app so I'll give that a shot... BACK SOON! (with the result)

 

[SpinItUp]

Give it 1 more go...(but the first time it made no difference).

Edit; BUG (no change)
...& DJI have not taken responsibility for it as of now

JustFTR
my Tablet with this problem is a SonyXperia Z3TabC
my Phone w/o this problem is a SonyXperia Z3
both rooted
Is this just a Tablet problem?
Causes no issues in flight.

More Edit; Did kind of notice this but brain didn't process what was going on as I always clear cache before every flight and sought of thought hay! there are lots of options for clearing stuff but thought nothing of it.
I have only recently added another battery to my arsenal which received an update or there was a mismatch of updates on something (the notifications were popping up too quickly before again my brain processed them and I was hitting OK without understanding what was going on.
Saying that I think this appeared after a FW upgrade to my MP?
Summary of TLDRT above;
I ain't got the foggiest apart from it's a BUG!

 

[DanMan32]

Firmware updates frequently include updates for the batteries as well. So on first install of FW, the battery in use at that time gets its update at the same time. Install next battery, it's firmware is out of date compared to AC FW. Bam! Firmware inconsistent, applying fix.

They should word it better when it's just the battery out of date.

 

[catsuk]

Update... reinstalled app still the same.... now reported to DJI through the app

 

[SpinItUp]

DJI got back;

Thanks for your response. Let me further assist you.

We do apologize for the inconvenience. We have verified to our engineers that this is only an application error and this will be solved on the next version update. Rest assured that it will not affect your normal flying behavior.

I just found out my phone had lower version than Tablet.

...off to find a place to download a new version
Edit; Can't find the December update?
Must be something to do with my (UK) location even though it shows up on the web
,
the mirrors haven't caught up yet maybe?


1 more Edit;
I'll update the version on my phone
and see if it introduces the BUG (stay tooned)

Installed [14 Nov update] & Yes the BUG is now there (hardly surprising really)

So I'm going to try the 1 on the DJI site from downloads, even though I think it's an earlier version?
DJI-v4.3.4_181114-689-35274_official_sec-d460294531eb17158245837fc7129170.apk


...Waste of time that was as it was the same version as the 14 Nov I had and proved infertile.

 

[SpinItUp]

Well, got this, this (echoey in here) morning



42MB? pfftt (What gives, certainly not DJI)
Even uninstalling it and installing the App as the full 238Mb (I think it is, or near that!)...



made no difference.
This update makes no difference to our issue!
STILL, AWAIT THE 1 PROMISED to fix the bug.

 

[catsuk]

Well, got this, this (echoey in here) morning

View attachment 55271

42MB? pfftt (What gives, certainly not DJI)
Even uninstalling it and installing the App as the full 238Mb (I think it is, or near that!)...

View attachment 55272

made no difference.
This update makes no difference to our issue!
STILL, AWAIT THE 1 PROMISED to fix the bug.
View attachment 55273

not massively surprised... also has no reply from DJI. after reporting the issue via the app [emoji35]

 

[SpinItUp]

after reporting the issue via the app [emoji35]

I contacted them directly with eMail (address on Apps Play store entry) and the app.
They were quite quick about a day or so to reply.

 

[catsuk]

4.3.8 is on play now ... updated still got double settings.

 

[SpinItUp]

4.3.8 is on play now ... updated still got double settings.

yeah this is the 5 Dec update, they haven't released the fix as of now!

 

[zappy54]

new version dji go4 4.3.9 iOS today

 

[SpinItUp]

No mention of Bug Fix! Not able to find the update (on UK Play store ) or elsewhere yet
Just got the file from DJI downloads



...on first install over old ver. it was the same.
Wiped cache & data uninstalled...BUG still exists!

Well, it didn't mention any BUG FIX in the release note.

 

[catsuk]

Update...
Updated go4 app to 4.3.10.
After connecting to AC on both S7 edge and S9. the menu seems to have been changed ...Map still in the menu but no route options available? is this correct ... is it what others are getting ?.

Cheers All

 

[SpinItUp]

catsuk it's correct as in the sw is still buggy until they issue the fw fix which is taking an age
[edit] the update to Go4 the other day changed nothing for me with still double route issue