[Solved] Ordered between 29 Sep - 05 Oct? I need your help!

[P0V]

Update: Thank you. My issue has been solved.

Hi everybody! If you ordered Mavic Pro between 29th of September and 5th of October, and your order hasn't been shipped yet, I could really use your help.

I've ordered two Mavics, on the 29th and the other on the 5th. To my surprise, the two order pages for the two orders look very different. One order has shipping info "Tbd", while the other doesn't have that field at all. One has the red shipping status message, while the other doesn't have it.

So, how can you help me? Take a screenshot of your order page where it says "MY ORDER DETAILS" (blackout your personal info and order number if you like) and post it here or send it via PM if you feel more comfortable that way. I only need 1 or 2. If you see a couple of screenshots in the replies, then you don't have to p

I know I know, it might be just a glitch in the order page, but this would really help me get a peace of mind.

Thank you very much for your help in advance

 

[JimA]

Screen Shot 2016-11-06 At 4.09.18 PM

• JimA
• Nov 6, 2016

Fly More Ordered on 29-Sep. Could this be the week???

Is this the page you mean? I got there from: Order Tracking | DJI Store

The "My Order Details" page only has the Order Status Update letter from a couple weeks ago. No other details. I will post that image too.

 

[JimA]

Here is the other Image...

Screen Shot 2016-11-06 At 4.19.29 PM

• JimA
• Nov 6, 2016

 

[P0V]

Thank you so much for helping me out. Unfortunately, though, I'm not able to access the images. I'm receiving the following error:

You do not have permission to view media within this album.

 

[JimA]

Try again. sorry, I think I uploaded to a section with the wrong permissions...
What was your (UTC) order time for the 29th?

 

[P0V]

What was your (UTC) order time for the 29th?

Now it works. Thank you very much. That's all I needed to know

My order time is 2016-09-29 20:11:20 (UTC)

 

[P0V]

Hey, here's an update on this: Turns out I was right! Something was wrong with my second order, which is why it looked very different from the first. I contacted DJI, and they said fixed the issue as my order was not marked confirmed in the system. Thanks a lot for the help again!