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Stick vs Virtual Controls

Mark G

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Problem? I can't figure out how to control my Mavic Air with remote stick controls. It will only operate with virtual controls on phone screen.

Was unit in a crash? NO

What have you tried so far? moving sticks down and in, and down and out, and going through different screens on DJI GO4 app, etc. I can disengage the virtual controls on the app to move the camera, but the sticks do not work. I was only able to get the sticks to work once, inside my house, my second time using the MA, but not since taking it outside. I must have done something along the way to get the sticks to not respond, but I don't know what, and can't figure out how to correct.

What device are you using ( iphone , ipad, Samsung , etc)? Samsung Note 3

What firmware are you running ( aircraft, remote controller)? No idea, but I did update it when prompted

What Go app version are you using? 4, I think

Any modification? No


Did you change anything or install any apps? No

Do you have a video or pictures of the problem? (if so post link) No
 

Prospero

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Have you attempted a stick calibration?

Have you attempted to toggle back to the rc joysticks using the on-screen icon?
 
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Mark G

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Have you attempted a stick calibration?

Have you attempted to toggle back to the rc joysticks using the on-screen icon?

I don't know about stick calibrations. I will search the manuals for that and try it.

I'm not sure I know what that on-screen icon looks like. Do you have a picture of the on-screen icon? Or where on the screen it is located, what color it is, etc? I have looked for something to toggle, but the only thing I saw was a round joystick icon (green, I think) in the lower left corner of the screen, and when I toggle that off, the on-screen virtual controls are disabled, but the remote stick controls still do not work.
 

Mark G

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Its not showing up here, but someone responded with: "Have you switch the Mavic from WiFi to RC mode? there is a little switch in the compartment where the SD card is."

I have never messed with the SD card compartment, so I didn't know about this switch. I would rather be able to toggle back and forth on-screen, rather than having to use a manual switch on the drone itself. I guess I can try this if everything else fails.
 

Mossiback

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It sounds like your Air is set to WiFi mode. This mode connects directly to your phone/tablet and does not use the remote. From page 39 of the Air manual:
upload_2018-6-26_9-52-27.png
...there is a little switch in the compartment where the SD card is."...
This switch is on the Mavic Pro, not the Air.
 
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Prospero

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I don't know about stick calibrations. I will search the manuals for that and try it.

I'm not sure I know what that on-screen icon looks like. Do you have a picture of the on-screen icon? Or where on the screen it is located, what color it is, etc? I have looked for something to toggle, but the only thing I saw was a round joystick icon (green, I think) in the lower left corner of the screen, and when I toggle that off, the on-screen virtual controls are disabled, but the remote stick controls still do not work.
Screen Shot 2018-06-26 at 12.24.14 PM.png
That little guy at lower left. It is a 'toggle' between rc and wifi control.

This is the connector between your phone and the rc:

connect.jpeg
 
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MavicCF

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Its not showing up here, but someone responded with: "Have you switch the Mavic from WiFi to RC mode? there is a little switch in the compartment where the SD card is."

I have never messed with the SD card compartment, so I didn't know about this switch. I would rather be able to toggle back and forth on-screen, rather than having to use a manual switch on the drone itself. I guess I can try this if everything else fails.
Sorry, that was me. I answered with that and then immediately deleted the post when I realized this was in the Air section.
 
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