- Joined
- May 21, 2019
- Messages
- 11
- Reactions
- 2
I was flying my Mavic pro platinum over water and was returning to home and got about 3 foot over the land ( thank God ) and my battery just popped off… I noticed that the battery had swelled up but I didn’t think about taking a picture of it at the time but I wrote DJI and supplied them with my flight records and everything else they asked for and they wanted me to return my Mavic to them for analysis… I tried to explain it’s not a problem with my Mavic it’s a problem with their swelling batteries but they still wanted me to return the Mavic for to them for analysis and I refused, because they couldn’t tell me if it was going to cost anything or not, so I wasn’t about to return my Mavic to them and then end up with a $300 bill for servicing, when I know after reading these posts that I’m not the only one that’s had this problem! In my opinion they should offer free insurance and rebuild the batteries correctly to where they will not swell… I’m really pissed… Now I’m scared to fly over water !