Trying to get all my devices under one email...

[AerialJones615]

Didn't seem to already be discussed. So I'll ask. I have 8 dji devices. (Mini, mini 2 x2, mini 3 pro x 2, mavic 3 x2 and a matrice 300.) Of those 8 devices, they are registered to 3 different emails because I bought them at different stages of my business. I'm trying to get them all under 1 email address (business) so that all my devices can be in one place per say for device managment. Also because i want to use my mini 3 pro remote with my mavic 3 until my mavic 3 smart remote comes in. ... Dji says it can't be done. Seems silly that once a mavic 3 is activated to my personal account that I can't "sell" it to my business and then put it under that account. Any ideas?

 

[MavicAir2Marc]

Can't you just log out of the ones you want to change and then log in with the credentials of the account you want to use?

 

[AerialJones615]

Unfortunately no. I guess for a couple I can. But the mavic 3 for example has the "unbind from account" area greyed out. So for some reason that one and the matrice and the mini 2 are locked it seems. It my fault for activating with new accounts randomly like a dummy. Just trying to fix my mistake.

 

[mobilehomer]

Have you tried going into "Device Management" and removing the drone there?

 

[AerialJones615]

Yes sir I have. That's where it's grayed out on the mavic 3. That's the only place I know of. I wish there was an inve tory list on dji site and i could reference serial numbers and account passwords and move them all together. Dji isn't very helpful in some aspects.

 

[Kilrah]

That's where it's grayed out on the mavic 3.

Are you doing this with everything powered up and connected, and with the mobile device connected to internet?

 

[Arnold LeVine]

please clarify.
Were these the email accounts used to "activate" new drones on first use, or binding to a fly away account, care refresh, FAA drone zone, or what?

 

[AerialJones615]

please clarify.
Were these the email accounts used to "activate" new drones on first use, or binding to a fly away account, care refresh, FAA drone zone, or what?

Yes. All used to oroginally activate once i bought them. They are all my emails. They changed since the original mini I bought years ago. 2 personal emails and a business email. Trying to get them all under business. I have access to them all. With receipts lol.

 

[AerialJones615]

Are you doing this with everything powered up and connected, and with the mobile device connected to internet?

Yes I am.

 

[maggior]

This makes no sense. Suppose you wanted to sell those drones for real...what are you supposed to do? Seems like that should be possible.

 

[AerialJones615]

This makes no sense. Suppose you wanted to sell those drones for real...what are you supposed to do? Seems like that should be possible.

I literally asked that question and the Indian dude just got a attitude with me and said "I told you, this phone call is being recording, and there is no way to do that. Just sign into another dji app login......" I said...well [Edited by ADMI}, that's what im asking you to help me with cause it's locked...."nothing we can do, is there anything else I can help you with.?" I said no you couldn't even help me with the first thing.

 

[mobilehomer]

Just thinking out loud here and trying to jostle the thought process. Are you signed in using the e-mail you registered the M3 with?

 

[AerialJones615]

Just thinking out loud here and trying to jostle the thought process. Are you signed in using the e-mail you registered the M3 with?

Yes and I even tried switching between them on the same device. Still wouldn't go. May try that again though. Might have missed something