Unable to properly co-ordinate with heliport. What's the protocol?

[Pixeldawg]

Ya his location was not in the first post but since he posted in the Local and Regional Discussions Canada section I would say it was pretty much a given. LOL
I gave him pretty much the same suggestions. I mentioned since Ornge air ambulance service is the only company who will be flying in or out of a hospital Helipad at least here in Ontario Canada to give them a call to zero in on the right person to talk to.
Where I live there is a rural helipad in every township. None of them are marked. Its a night mare planning a flight sometimes.

Nope, not if you see it in "new posts"...

 

[Keisersozze]

Update:

Response from Civil Aviation Safety Inspector - Flight Operations (Transport Canada) was that as long as all due diligence is tried in contacting the heliport operator and all other criteria met including all required safety protocols, the intent of the regulation is met in this particular case.

It took almost 4 weeks for the response but at least they responded back.