Just an observation I want to make on this for the newer guys around. DJI have a long history of botched releases and unfixed bugs. In the last 2 years their consumer models have been much better but look below the surface and things have not really changed that much. There are bugs on models like the
I2, M200 and many many others that were never resolved. M300 has its own issues and it It took 2 years for DJI to release a fix for the TB50 battery compatibly issue on the
I2/M200 when swapping between the craft. The
I2 gimbal rotation bug fix as part of that release was beta tested well over a year before it actually was released yet sat on the shelf. The Z3 never really worked properly, the
I2 and I1 has been crippled by later firmware reducing power output. P3 gets bricked by firmware updates with the 08,15 FPGA issue. On the FPV side there was the reboot issue that was bricking users went on for months till I put a video out saying don’t buy, there are 4 or 5 remaining silly issues like slow SD card error on the FPV that remain unresolved. People have been screaming for canvas mode for well over a year yet they won’t even respond.
DJI having issues and taking months or even years to resolve if ever at all is not unusual, in fact it’s the norm. And as for getting them to even admit something is an issue we’ll that’s also close to impossible. Just read their release notes, you will often see “fixed rare issue” ect. They play every thing down to close to nothing. M200s were falling from the sky for months yet they said nothing till the U.K. CAA grounded them.
Let’s be clear It is not good enough and not acceptable and DJI need to do better but the beast is what the beast is, it’s nether new or out of character, in the passed we had dedicated support reps like Ken and Ed who used to deal directly with engineering. They are gone now and ways in are far more difficult.
DJI is what it is, it remains one of the most innovative and interesting companies but they don’t always deliver users are often left with products that could have been so much more.
Again this is why I always say vote with your wallet as that’s the only thing that they will really take notice off. A few tens of forum users unhappy won’t even raise an eyebrow.
Ian, I hope you are well buddy. Long time no been around the forums so much now. 20K+ posts on RCG is enough for a lifetime lol.