battery cell broken

[Gimenez307]

Hey, I read your guy's answers to why that could've happened. Question is, how do I send it back? Where to?
I bought it from a Best Buy Store, where should I go???

 

[RayOZ]

How old is it? How many cycle time? Is it brand new?

 

[Gimenez307]

How old is it? How many cycle time? Is it brand new?

I've flown maybe 6 times max. It's basically brand new, thing is, it was in my car for a long time. I bought it November Last year, haven't used it since. Cycle time??? Where do I find that?

 

[RayOZ]

Ah.. seems to happen a lot. People leave the batteries unused for months only to find this fault when they try to use it. They shouldn't be left like that for so long. I think it's recommended to cycle at least every 3 months.
It's over 6 months old. No longer covered under warranty. I don't think there's much you can do.

 

[Gimenez307]

Ah.. seems to happen a lot. People leave the batteries unused for months only to find this fault when they try to use it. They shouldn't be left like that for so long. I think it's recommended to cycle at least every 3 months.
It's over 6 months old. No longer covered under warranty. I don't think there's much you can do.

It came with three batteries, and the other two are fine. I guess that is the unlucky one. Still, I appreciate your time and help, thank you!

 

[msinger]

Lucky man! I'm surprised all of them aren't damaged by now. If it's puffy, you should dispose of it since it's a potential fire hazard.

 

[WithTheBirds]

It came with three batteries, and the other two are fine. I guess that is the unlucky one. Still, I appreciate your time and help, thank you!

Probably the case the unlucky one, as you put it, was at a lower state of charge than the other two. As you might now know, press the power button occasionally if you won’t be flying for a while and stick them back in the charger to bring them up around half way if they are betting low. This is a LiPO chemistry problem- not an issue specific to DJI batteries.

 

[ryanolivas]

It came with three batteries, and the other two are fine.

The two that are still fine, have you used it at least once?

 

[kidroc]

Never ever leavr your lipos in your car for long periods or not at all if it's really hot where you live you can destroy them the first time.. i live in SW florida and inside a car will get well over 200f not good for anything really..

 

[Turn11]

I know this thread is a bit old but the information is not.

Never ever leave your lipos in your car for long periods or not at all if it's really hot

What @kidroc said is 100% accurate IMHO

Here is a great guideline by @msinger

I live in Arizona and the summer temps will reach 110 - 115 regularly and maybe 5 or so days it will reach 120. keep all Lipo batteries inside home during summer unless I am out flying first am.