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Did DJI just swap my broken drone with someone elses broken drone?

Bumping this thread hoping someone will view the footage in post 19 above (2 up), @ 7:12 and 9:50 to see if this is normal or if I should send it in again for warranty repair. Thank you for taking the time to watch and help me out!
 
Lycus Tech Mavic Air 3 Case

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