OK, for my first post I may be repeating stuff found elsewhere but I searched here to no avail. And I apologize too if this is too wordy. I searched for many hours in many resources so hope including as much detail as possible might help someone avoid that chore.
I opened my Mavic 2 Pro Christmas morning. I was really surprised as my wife isn't usually tolerant of such expensive "toys". She'd seen a Mavic in action tracking whales off the Oregon coast tho and decided I (we) needed to have one.
Of course firmware updates were needed and that's where trouble began. Every time I tried to update from DJI Go 4/Controller combo I got the message "Update Failed. Restart the equipment and try again. Reason: Network Disconnected." Beneath that was the message in a blue box "Network Connected Downloading" but nothing was happening.
Whenever I retried, the download began at the percentage where update failed so by repeatedly pressing that I was able to get the controller update done; took about an hour. Not so lucky with the aircraft update. 20 tries got to 4%.
I gave up on DJI Go 4 and downloaded Assistant 2 for Mavic version 2.0.6 to my Windows 10 PC. After removing the gimbal cover I connected the aircraft to PC and started it. DJI A 2 showed onboard version as 01.00.0050 and I could downgrade to 01.00.000 or upgrade to 01.00.0100 or 01.00.0200. I tried upgrading at least 15 times over a period of 3 days but, at about 80% of the download, it failed.
As a last try before looking to return to DJI I tried the following:
Using the included adapter for connection of a USB C cable to the port on the controller, I hooked up then started DJI A 2 and the controller.
DJI A 2 showed the controller had current firmware but I chose to refresh it. It updated successfully. I disconnected the controller (just noticed I left it running through the rest of this but don't know if that mattered) and made a USB connection to the aircraft. DJI A2 showed the updates for the aircraft and I chose 01.00.0200.
To my great delight the update went just fine. Only unusual thing I noticed was Windows 10 notification that there was an error on the external SD card in the aircraft every time the aircraft restarted during the update. Could it be an bum partition or other issue on the SD card was responsible for other problems?
At any case, both aircraft and controller are up to date. Looking forward to flying when the winds die down.
Hope this helps someone or lots of someones. Happy New Year 2019.
I opened my Mavic 2 Pro Christmas morning. I was really surprised as my wife isn't usually tolerant of such expensive "toys". She'd seen a Mavic in action tracking whales off the Oregon coast tho and decided I (we) needed to have one.
Of course firmware updates were needed and that's where trouble began. Every time I tried to update from DJI Go 4/Controller combo I got the message "Update Failed. Restart the equipment and try again. Reason: Network Disconnected." Beneath that was the message in a blue box "Network Connected Downloading" but nothing was happening.
Whenever I retried, the download began at the percentage where update failed so by repeatedly pressing that I was able to get the controller update done; took about an hour. Not so lucky with the aircraft update. 20 tries got to 4%.
I gave up on DJI Go 4 and downloaded Assistant 2 for Mavic version 2.0.6 to my Windows 10 PC. After removing the gimbal cover I connected the aircraft to PC and started it. DJI A 2 showed onboard version as 01.00.0050 and I could downgrade to 01.00.000 or upgrade to 01.00.0100 or 01.00.0200. I tried upgrading at least 15 times over a period of 3 days but, at about 80% of the download, it failed.
As a last try before looking to return to DJI I tried the following:
Using the included adapter for connection of a USB C cable to the port on the controller, I hooked up then started DJI A 2 and the controller.
DJI A 2 showed the controller had current firmware but I chose to refresh it. It updated successfully. I disconnected the controller (just noticed I left it running through the rest of this but don't know if that mattered) and made a USB connection to the aircraft. DJI A2 showed the updates for the aircraft and I chose 01.00.0200.
To my great delight the update went just fine. Only unusual thing I noticed was Windows 10 notification that there was an error on the external SD card in the aircraft every time the aircraft restarted during the update. Could it be an bum partition or other issue on the SD card was responsible for other problems?
At any case, both aircraft and controller are up to date. Looking forward to flying when the winds die down.
Hope this helps someone or lots of someones. Happy New Year 2019.