Getting a strange error as soon as I take off

Discussion in 'Mavic Pro Discussions' started by ONealCJ, Oct 29, 2016.

  1. ONealCJ

    ONealCJ Member

    Joined:
    Oct 29, 2016
    Messages:
    6
    Likes Received:
    0
    As soon as I take off, I'm getting a Warning Motor Idling: (Propeller Loose or Missing). I verified all props are properly installed. I have recalibrate IMU and problem still occurres as soon as I take off. Issue does not appear while Mavic is at idle - only once I take off.
     
  2. Mad_Angler1

    Mad_Angler1 Well-Known Member

    Joined:
    Oct 16, 2016
    Messages:
    153
    Likes Received:
    75
    Location:
    Wales UK
    Try removing the props and checking the motors with your hands, do they all feel the same? , rotate each one and feel the bearings, give a gentle pull up and does one move more than the others ?

    Do they all sound the same ,check they are fitted correctly, no damage ect.




    Sent from my iPhone using MavicPilots
     
  3. ONealCJ

    ONealCJ Member

    Joined:
    Oct 29, 2016
    Messages:
    6
    Likes Received:
    0
    Checked everything as mentioned and no issues were present. Bought some electronic cleaner (air) and blew out the motors. Will try to fly again tomorrow to see if that changes anything.


    Sent from my iPhone using MavicPilots
     
  4. dam

    dam Well-Known Member

    Joined:
    Oct 18, 2016
    Messages:
    415
    Likes Received:
    149
    Location:
    OhCanada
    Take a video for proof.. then DJI will notice it ..and probably contact you .. as they would be concerned too..
     
  5. alokbhargava

    alokbhargava Member

    Joined:
    Oct 30, 2016
    Messages:
    7
    Likes Received:
    2
    Have you mounted the right prop to the motor?
     
    F6Rider likes this.
  6. msinger

    msinger Well-Known Member
    Approved Vendor

    Joined:
    Oct 12, 2016
    Messages:
    6,551
    Likes Received:
    2,900
    Location:
    Harrisburg, PA (US)
    It's not possible to mount a prop on the wrong motor. When you push the prop down and twist it to lock it into place, the prop will not twist if it's on the wrong motor.
     
  7. ONealCJ

    ONealCJ Member

    Joined:
    Oct 29, 2016
    Messages:
    6
    Likes Received:
    0
    Yes all props are properly installed and flights appear to have no issues. No abnormal temps from the motors post flight, no issues other than warning appearing on screen as soon as the Mavic takes off.


    Sent from my iPhone using MavicPilots
     
  8. CactusJackSlade

    CactusJackSlade Well-Known Member

    Joined:
    Oct 17, 2016
    Messages:
    436
    Likes Received:
    161
    Check for a loose motor screws?
     
  9. alokbhargava

    alokbhargava Member

    Joined:
    Oct 30, 2016
    Messages:
    7
    Likes Received:
    2
    Thx

    I don't have Mavic, so can't go deeper. Waiting to win a lottery.


    Sent from my iPhone using MavicPilots
     
  10. philosophydan

    philosophydan Member

    Joined:
    Nov 5, 2016
    Messages:
    7
    Likes Received:
    0
    I am also having this problem with a brand new Mavic. Did you ever solve it?
     
  11. Guitarzan

    Guitarzan Well-Known Member

    Joined:
    Oct 25, 2016
    Messages:
    62
    Likes Received:
    12
    Location:
    Rocky Mount, NC
    Stranger than fiction. Please post what you find.
     
  12. ONealCJ

    ONealCJ Member

    Joined:
    Oct 29, 2016
    Messages:
    6
    Likes Received:
    0
    No resolution to the issue. Been in contact with DJI - customer service just keeps repeating to recalibrate the Mavic.


    Sent from my iPhone using MavicPilots
     
  13. philosophydan

    philosophydan Member

    Joined:
    Nov 5, 2016
    Messages:
    7
    Likes Received:
    0
    Yeah, they had me recalibrate everything a number of times. I'm refreshing the firmware after a factory reset now.
     
  14. philosophydan

    philosophydan Member

    Joined:
    Nov 5, 2016
    Messages:
    7
    Likes Received:
    0
    Just spent a while on with support. I ended up making a video to show the problem (at their request). It is messy, but here it is, in case you want to see if it's the same:



    They are sending me a replacement ... we'll see how long that takes ... (pretty frustrating given that it took a month and a half to get the first one and I spent a few hours convincing them that there is a problem).
     
  15. Sampson

    Sampson Member

    Joined:
    Dec 19, 2016
    Messages:
    7
    Likes Received:
    2
    I am in this same boat. I get the exact same error no matter how many calibrations/upgrades/downgrades I do. They are getting me a replacement as well. It didn't happen when I first took off. It seemed to happen immediately after flying around in sport mode
     
  16. Andrew F

    Andrew F Well-Known Member

    Joined:
    Nov 24, 2016
    Messages:
    660
    Likes Received:
    262
    Did you guys try a completely different set of blades? Nice to get a new one though.
     
    Desiboyz likes this.
  17. Sampson

    Sampson Member

    Joined:
    Dec 19, 2016
    Messages:
    7
    Likes Received:
    2
    I tried a completely different set. I'm not sure if this is the reason for the error but I do notice that my white marked blades have a paper thin amount of play between the motor pod and the props where my black blades do not have any play at all.
    I wish I could resolve this without sending back because everything else works flawlessly so far.
     
  18. Sampson

    Sampson Member

    Joined:
    Dec 19, 2016
    Messages:
    7
    Likes Received:
    2
    How long did it take for your turn around? I spoke with online support at DJI and they instructed me to send just the mavic body... Meanwhile, I had a ticket in to DJI's email support and when they finally replied, they instructed me to send everything back. But I already sent just the mavic body! Did you send just the mavic body or did you send battery, transmitter and cables back as well?
     
  19. ONealCJ

    ONealCJ Member

    Joined:
    Oct 29, 2016
    Messages:
    6
    Likes Received:
    0
    Exact same issue I am encountering. Going to contact support again to see what they wish to be done to resolve this.


    Sent from my iPhone using MavicPilots
     
  20. niclariv

    niclariv Well-Known Member

    Joined:
    Nov 19, 2016
    Messages:
    295
    Likes Received:
    57
    They want you to send back the body, battery, and remote so they can test it with all of your equipment. Don't send any other accessories, and they say don't send batteries if there's a battery problem.


    Sent from my iPad using MavicPilots
     
Loading...
Similar Threads - Getting strange error Forum Date
Thinking of getting rid. Mavic Pro Discussions Sunday at 6:09 PM
Getting mavic back after 8 weeks! Mavic Pro Discussions Friday at 4:09 AM
Getting DJI Goggles screen into focus for anyone needing reading glasses DJI Goggles Jun 18, 2017
I am very disappointed with the answers I am getting from DJI Mavic Pro Discussions Jun 12, 2017
Getting Expensive now Mavic Pro Discussions Jun 11, 2017

Share This Page