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Mavic's dead on arrival.

skrapmot

Member
Joined
Dec 9, 2016
Messages
8
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Age
53
Got mine direct from DJI, pre-ordered on 10/5. After waiting 2 months despite paying full price up front....Problems started right away with a "camera sensor failure" along with a "gimble disconected" message.
Called tech support which they want me to do an IMU calibration, which after several tries it stalled at step 2 for 30+min until I shut it down. Then they wanted me to refresh the firmware, which would go to 69% and stop, giving me an error message. Tried multiple computers and same result.
So they sent me a label and I shipped it to the repair center.
This is becoming quite the ordeal, hope it will be worth it, and note an indicator of poor quality control or fragile electronics.


Sent from my iPhone using MavicPilots
 
Regarding the IMU cal - look at the screen, you need to change aircraft orientation after each step, it will wait forever until you do.

Obvious it needed repair anyway, but for next time...
 
It never got past the place on flat surface, which was step two out of five....
Can't believe mine had so many things wrong with it...wonder if it was bad CPU or something .
Hopefully won't take two more months to get it back...


Sent from my iPhone using MavicPilots
 

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