I really don't know if this is the right section to post this, but here we go. I personally hate ebay. Their fees are out of control and the seller has very few protections when it comes to issues. I sold my dji mavic pro back in February to a guy who lives in Hawaii. He had 50 100% positive reviews, so I thought I could trust him because it was over the course of a few years. His paypal was a verified address and he paid immediately. I shipped out the drone two days later and he received it 4 days after that. He left me a positive review saying the drone was great and he is happy with the purchase.
About 30 days later I receive a paypal notification telling me that the person who purchased my drone opened up a case against me claiming that he did not purchase the drone and that it was a fraudulent charge. I knew this could not be true. Paypal immediately puts me into the negative $ while they investigate. I send paypal the tracking information, the correspondence between him and I regarding the positive feedback, and screenshots of his instagram page showing him flying the drone around (he had no drone pictures prior to the date in which he received my drone). Fast forward to today, two months after he purchased it, and paypal/banking institution has decided to rule in his favor but let me keep my money.
How is this right? How can you let someone keep a product that they purchased and then give them 100% of their money back because they claimed it was fraud? The evidence 100% supports me. That is classic fraud and needs to be prosecuted.
Screenshots attached.