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Air 2s Battery Not Installed Properly Error; What to do..

crash3x

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I’ve had my Air 2s since it launched and get an occasional “Battery Not Installed Properly” error.

I pop the battery out & back in and problem solved, good to go!

Yes I’ve read some post about this but I’m curious if some people like myself are just popping the battery out & in and keeping there drone or sending it back to DJI, returning etc. for a new one?

Have any of those who’ve returned and or received back there drone had this error pop up again?

I’m split between sending it back to DJI or just keeping it. The error only occurs like a 1 out of 5x’s.. Thoughts??
 

hiflyer201

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just curious..is it the same battery every time you get the error warning? Could the battery be beginning to swell?. That's the way I discovered a very slightly enlarged battery on my Air 1. I hadn't had a battery swell before...I check them after every flight now.
 
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crash3x

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just curious..is it the same battery every time you get the error warning? Could the battery be beginning to swell?. That's the way I discovered a very slightly enlarged battery on my Air 1. I hadn't had a battery swell before...I check them after every flight now.
No, it’s random, could be any of my batteries, I have them marked & kept track. Originally thought maybe it was isolated to one battery but that wasn’t the case.

I found some helpful info on here last night about the tabs on the battery and drone, a lil prying & cleaning the tabs help solve the issue for sone.

My A2s flys great, super happy with it I just get this random pop up every so often, I’d hate to send it back to DJI and get another one with the same or new issues if all I need to do is slightly pry out the battery tabs.

i was trying to get a feel for what most pilots were doing if they incurred the same issue.

I appreciate your input & advice! Thanks!
 
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Mr Mint

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Yes I pryed out the battety tabs on all three of my batteries and it solved the same problem you are having. I was getting the battery error message on all three batteries on a frequent basis. I would not return the drone to DJI. Just lightly bend the battery tabs. Good luck Mr Mint
 
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crash3x

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Yes I pryed out the battety tabs on all three of my batteries and it solved the same problem you are having. I was getting the battery error message on all three batteries on a frequent basis. I would not return the drone to DJI. Just lightly bend the battery tabs. Good luck Mr Mint
Good to hear that method worked, I’m going to give it a try.
Sounds like it’ll solve the issue and save me a DJI headache!
Thanks for the response!