Hi all, first time poster here. I’m a hobby photographer, I bought a Mavic on impulse a few months ago. I figured I’d break it immediately, but it has held up vs my ham fisted manipulation until last week. I broke the camera, while it’s down I might replace a few other parts.
A long time ago I used to play with RC cars and helis and I’m used to self-repair on other types of gadgets and electronics. When I bought the Mavic I mistakenly assumed parts would be available for repair as I was accustomed to with other RC vehicles. In hindsight I should have researched DJI’s attitude about repair and replacement parts prior to buying a Mavic.
After researching my options for repair parts I’ve found a lot of conflicting information. Many people have written here and on other forums that DJI does not offer repair parts directly to consumers, repairs are only performed by authorized repair centers. But looking at eBay, AliExpress, Amazon etc I see a lot of people offering what they claim to be Mavic replacement parts manufactured by DJI. It looks like the cameras and the motor/arm assemblies are in DJI packaging with a UPC(however, the UPC on the packaging of the camera does not exist in the UPC database). One eBay seller(dronesuperstore) even claims the camera comes with a 1 year warranty from DJI. I contacted DJI support about the warranty claimed in the eBay listing, the response was that they do not offer the Mavic camera in their store and I should not expect warranty service
At this point I assume these are all knockoff parts and not DJI OEM as many of the listings claim. I’m curious if anyone here has purchased these parts and if they notice significant differences in quality from the originals. I apologize if this topic has been discussed here before, I could not find anything after searching.
A long time ago I used to play with RC cars and helis and I’m used to self-repair on other types of gadgets and electronics. When I bought the Mavic I mistakenly assumed parts would be available for repair as I was accustomed to with other RC vehicles. In hindsight I should have researched DJI’s attitude about repair and replacement parts prior to buying a Mavic.
After researching my options for repair parts I’ve found a lot of conflicting information. Many people have written here and on other forums that DJI does not offer repair parts directly to consumers, repairs are only performed by authorized repair centers. But looking at eBay, AliExpress, Amazon etc I see a lot of people offering what they claim to be Mavic replacement parts manufactured by DJI. It looks like the cameras and the motor/arm assemblies are in DJI packaging with a UPC(however, the UPC on the packaging of the camera does not exist in the UPC database). One eBay seller(dronesuperstore) even claims the camera comes with a 1 year warranty from DJI. I contacted DJI support about the warranty claimed in the eBay listing, the response was that they do not offer the Mavic camera in their store and I should not expect warranty service
At this point I assume these are all knockoff parts and not DJI OEM as many of the listings claim. I’m curious if anyone here has purchased these parts and if they notice significant differences in quality from the originals. I apologize if this topic has been discussed here before, I could not find anything after searching.
