Battery issues

[Ryan81canada]

Hey group. Got myself a mavic pro fly more bundle and I can’t seem to get the 2 spare batteries to take a charge. I’ve already gone back and exchanged the two batteries and I’m having the same issue with the next two. Is there some type of hibernation mode that they are going into.

Thanks

 

[Starz]

Are the indicator lights on the battery doing anything?

 

[Rattydude77]

Sounds like your charger if 4 battery are doing the same thing have you charged on it yet with no prob

 

[Ryan81canada]

Are the indicator lights on the battery doing anything?

Are the indicator lights on the battery doing anything?

It looks like it’s going to fire up then nothing. The lights all light up then shut down. I plugged into 4x charger and the light goes red.

1 of the batteries in the bundle works so it will shut off after that battery is complete. Leaving the other 2 dead.

 

[Ryan81canada]

Sounds like your charger if 4 battery are doing the same thing have you charged on it yet with no prob

The charger works for the one not for the other two.

 

[Ryan81canada]

Sounds like your charger if 4 battery are doing the same thing have you charged on it yet with no prob

When I plug straight into charger the bottom light flashes 16 times takes a 4-5 sec break then blinks 16 times. This continues when plugged directly into battery.

 

[Ryan81canada]

It looks like it’s going to fire up then nothing. The lights all light up then shut down. I plugged into 4x charger and the light goes red.

1 of the batteries in the bundle works so it will shut off after that battery is complete. Leaving the other 2 dead.

When I plug straight into charger the bottom light flashes 16 times takes a 4-5 sec break then blinks 16 times. This continues when plugged directly into battery.

 

[Rattydude77]

The charger works for the one not for the other two.

The spot on the charger that charged the one battery did you try the other battery on the same spot

 

[Ryan81canada]

The spot on the charger that charged the one battery did you try the other battery on the same spot

I have plus plugging it straight into single port into batteries with the same results.

 

[Rattydude77]

Odd man 4 battery that makes no sense

 

[Ryan81canada]

Odd man 4 battery that makes no sense

I’m stumped.

 

[Starz]

Batteries are from?

 

[Ryan81canada]

Batteries are from?

Batteries are DJI that came with the bundle. I got the bundle at staples. Replacement batteries came from another staples across town.

 

[Starz]

Try this. Push and hold the on button for 5 to 10 seconds. How many lights show up?

 

[Ryan81canada]

Try this. Push and hold the on button for 5 to 10 seconds. How many lights show up?

All of them. Then only the bottom light will flash a few times then it will shut the charger off again. It looks like it struggles to start doing its proper functions but then shuts down. I’ve tried to put the batteries in the unit as well to see if it would initiate some sort of link. Nothing.

 

[Starz]

Also let’s see how old the batteries are.
Get this from the App Store
D-Serial by Marco Tricarico
‎D-Serial

 

[Ryan81canada]

Also let’s see how old the batteries are.
Get this from the App Store
D-Serial by Marco Tricarico
‎D-Serial

So the first two I had returned our the same date as the working July 21 2017
The two new non working batteries are coming up as April 15 2017

 

[Starz]

Those are somewhat old for being just purchased. If you have a charger that is working on one battery out of the group, I’m leaning towards a good charger and some bad batteries. See if staples has a newer supply than what they have provided so far. If they don’t, ask for a refund on the batteries and get some others from a different source.

 

[RayOZ]

Have you put it on your MP and turn it on? Does it turn on? If it does, any error message on DJI Go 4 app? Could it be that the LEDs are off because the batteries are fully charged?

 

[Thomas B]

Have you put it on your MP and turn it on? Does it turn on? If it does, any error message on DJI Go 4 app? Could it be that the LEDs are off because the batteries are fully charged?

I’d take the two new ones back for exchange, and take your charger. Have them open replacements until you get 2 that work.
DJI warranty is the only other thing that comes to mind, but contacting them might be useful.