Battery

[captain_roy]

My battery went into a self discharge mode and now it will not take a charge. Anyone seen this or have any experience with this?

 

[Former Member]

1. How old is the battery?
2. Last date it was charged?
3. Still under DJI 6 month warranty?
4. Any lights on the battery when you push the button?
5. Is the charger plugged in?

 

[captain_roy]

(1) 4 months
(2) ?
(3) yes
(4) yes 2
(5) Yes

 

[msinger]

(2) ?

What's your best guess?

 

[Former Member]

Do you think it's been a few weeks or months since the last charge?

Which 2 lights come on?

 

[captain_roy]

What's your best guess?

Two weeks ago

 

[msinger]

What happens when this battery is connected to the charger?

Do you have other batteries? If so, what happens when you connect them to the same charger?

 

[Former Member]

What happens when you put the battery in your drone and turn the drone on? Does it display battery level in DJI Go?

 

[Melor]

If is the middle 2 lights I think you will find it is a firmware update issue. This happened to me and no effort was capable of resolving my battery’s issues. I had to return it for a new one. Lesson for me is to remember updates involve three items. The controller, the drone and each battery.

 

[captain_roy]

What happens when you put the battery in your drone and turn the drone on? Does it display battery level in DJI Go?

Yes other batteries also had the same message but they both charged just fine.