Mavic Mini history, it goes into Critical Battery landing mode... It did it on all 3 batteries. APRIL 29th is the last day to return or exchange...
I drive up to the curbside service, the fellow walks up to my door and asks what can I do for you? I reply " I have a Mavic Mini that goes into critical battery and auto land on all full 100% charged batteries (3) of them on every take off....he asks what do I want to do? I reply " even exchange " he then takes the Mavic Mini and takes it inside to inspect and make sure everything is there. He then comes back out to my car and says he has 1 left in stock and if I want it.... I reply yes... he then proceeds to ring it out and comes back and says I have a $79.84 balance... it's a 15% restocking fee...
I Then with a louder tone what.. " You mean to tell me you sell me a defective drone and on top of that your going to charge me $80 to exchange it.... I said to him" Are you ok? #1 Your not charging me anything for an exchange.... #2 let me talk to your manager?
# 3 your not going to restock this because its defective...He then says the manager is not here so he calls him and tells him what is going on and the manager tells him to do a even exchange..no charge.. so the salesman does just that... I brought the mini home and took it for a test ride. It works as it should... Imagine that.....
I drive up to the curbside service, the fellow walks up to my door and asks what can I do for you? I reply " I have a Mavic Mini that goes into critical battery and auto land on all full 100% charged batteries (3) of them on every take off....he asks what do I want to do? I reply " even exchange " he then takes the Mavic Mini and takes it inside to inspect and make sure everything is there. He then comes back out to my car and says he has 1 left in stock and if I want it.... I reply yes... he then proceeds to ring it out and comes back and says I have a $79.84 balance... it's a 15% restocking fee...
I Then with a louder tone what.. " You mean to tell me you sell me a defective drone and on top of that your going to charge me $80 to exchange it.... I said to him" Are you ok? #1 Your not charging me anything for an exchange.... #2 let me talk to your manager?
# 3 your not going to restock this because its defective...He then says the manager is not here so he calls him and tells him what is going on and the manager tells him to do a even exchange..no charge.. so the salesman does just that... I brought the mini home and took it for a test ride. It works as it should... Imagine that.....
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