BLURRED & Frustrated

rfarmedilla · Mar 30, 2017

hi guys, i'm sure you get this topic a lot. i've been reading and researching from user posts about this issue (and tried everything) but the problem is still there.
chatted with dji earlier and they said to send it in. but my worry is (based on previous posts i read, replacements are the same or even worse---they replace it with a used mavic) m i doing anything wrong with my settings? i tried resetting, calibrating, reinstalling and the watercolor (and blur) is still there.
any concrete solution yet or sending it back and hoping i receive a better unit is the only way?
i didnt use any filter, only setting i changed was the color to dlog. everything is @ 000, AF, 4k
has anyone had theirs replaced or have solved the problem?

please please help.

see pictures below. screen grabs from the vid

it's really really frustrating
when taking pics the blur is terrible!

Glen e · Mar 30, 2017

I cleared up my focus problem with keeping the AFC off, then using AF from about 100 feet up looking straight down to the ground. Then flying. I use a ND 8 or 16 depending on how sunny it is. I'm getting really good results.

Egika · Mar 30, 2017

That looks soft indeed. Have you tried the camera default settings (normal style with default sharpness)?

mildim · Mar 30, 2017

The pictures are too blury for me. If it was only on one side i would keep the bird. (this is exactly my case too).

But in my honest opinion i would send it in and risk it , the pictures are really blury

rfarmedilla · Mar 30, 2017

Egika said:
That looks soft indeed. Have you tried the camera default settings (normal style with default sharpness)?

hi egika, default sharpness, yes coz i thought that was the problem the first time i used it. but watercolor is still 100

rfarmedilla · Mar 30, 2017

mildim said:
The pictures are too blury for me. If it was only on one side i would keep the bird. (this is exactly my case too).

But in my honest opinion i would send it in and risk it , the pictures are really blury

hi mildim! have you had your replaced? really annoying!

mildim · Mar 30, 2017

rfarmedilla said:
hi mildim! have you had your replaced? really annoying!

No, my problem is on the right bottom side and it does not bother me much. I am not starting a repair process because i am afraid i will get a worse unit.

4wd · Mar 30, 2017

Have you tried camera reset?
It does look over-sharpened and not so much out of focus as smoothed to nothing with noise reduction

X424 · Mar 30, 2017

Glen e said:
I cleared up my focus problem with keeping the AFC off, then using AF from about 100 feet up looking straight down to the ground. Then flying. I use a ND 8 or 16 depending on how sunny it is. I'm getting really good results.

+1 ... this is exactly what I do. No problems with focus ever again or AFC ruining your shot in progress for that matter.

mildim · Mar 30, 2017

CP Imagined said:
+1 ... this is exactly what I do. No problems with focus ever again or AFC ruining your shot in progress for that matter.

This sounds like a good tip but if the sensor/lens is miss-aligned, there is not much you can do.

Owen Manderfield · Mar 30, 2017

Have you tried the NTSC/PAL toggle?

The watercolour effect appears to be over zeliius noise reduction which gets stuck on. The PAL/NTSC switch resets this and (for me) it stays off for several flights

KOTNW · Mar 30, 2017

It's annoying. After this last firmware is when it started for me. Every time I have to do the following...
1) Gimble Calibration
2) Reset camera settings
3) turn on RAW and also select 4k 24fps

Getting tired of doing it every time.

AlanTheBeast · Mar 30, 2017

I don't have the same problem, but the image is soft on the left side. Probably a badly assembled lens assembly. Several people have had this issue. I'm not sure what's going on with your bird, but do try some more tests with rigorous control over focus before deciding to send it in. (I've sent mine in).

You shouldn't need a filter for still shots, but for video it's a must to get the shutter speed down into the smooth range (ROT: shutter speed at 2X the frame rate).

Strafe1 · Mar 30, 2017

This is hard to judge. It would be a better sample if it was NOT shot in Dlog, all other settings neutral. Daytime as well. Tap to focus and see what you get. Also, be sure your monitor can properly display a 4k image, or your screen grab will be mushy regardless. If in doubt about your display, shoot in 1080p and try again.

mildim · Mar 30, 2017

Strafe1 said:
This is hard to judge. It would be a better sample if it was NOT shot in Dlog, all other settings neutral. Daytime as well. Tap to focus and see what you get. Also, be sure your monitor can properly display a 4k image, or your screen grab will be mushy regardless. If in doubt about your display, shoot in 1080p and try again.

+1 , the monitor is really important. I first noticed my problem after the purchase of the new4k monitor !