Blurred left side to video

[400ftphoto]

Has anyone experienced this and know how to fix it?

 

[AlanTheBeast]

I sent mine in. Not even as blurry on the left as yours. Warranty repair - no charge.



Of course "product delivered" really means shipped. And it wasn't really shipped from DJI until the 13th. Should be here Thur.

 

[Boog0822]

Check the serial number to see if they sent you your same drone back repaired or a different refurbished drone from someone else. It's been happening.

 

[AlanTheBeast]

Check the serial number to see if they sent you your same drone back repaired or a different refurbished drone from someone else. It's been happening.

Thanks. I'm quite aware. On the status report it's still the same SERNO. If it comes out orange I'll be happy (skinned).

Then a flight test to see if the camera was indeed repaired or if there is any other issue.

They've also pledged to "reset" my Care Refresh on 17 April. Whether that means a 2 week credit as I demanded or a whole new year remains to be seen. Yep - it's been extended for a full year from 15 April.

But still has the S/N for the bird I sent and for the original gimbal.