Camera black after installing the hack from Drone-Hacks.com

[Kopernikus]

Hello everyone,

Today, I purchased the hack from www.drone-hacks.com for my mavic air 2 drone. The goal was to switch from CE Mode to FCC Mode. Installing the hack using the DroneWizard was relatively simple. However, now I have a problem: since installing the hack, my camera remains black.

I did some research online and found the following:
"If this activation process is not performed, the aircraft will not have access to the correct geospatial information and flight functions for that region, and its operations will be restricted if you update the upcoming firmware: Live camera streaming will be disabled, and flight will be limited to a 50-meter (164-foot) radius up to 30 meters (98 feet) high."

Has DJI locked my drone, or how can I fix this issue? Does anyone have a tip for me?

Best regards,
Pat

 

[waynorth]

It sounds like you installed dronehacks version 2. This is ONLY for the mini 3 pro. All oher drones must use version 1.47, which does not require installation in windows. It is a single .exe-file that runs when clicked.
Unfortunately Drone-Hacks website has become worse and more confusing with the new owners.

But you should contact DH support, they will give you better answer than anybody here can

 

[Kopernikus]

Thank's for your response

No, I performed the installation as you described with version 1.47. The installation went smoothly, and the drone started up as usual afterward. However, as I just noticed here: What to Do If the Camera View is Black in DJI Apps, others are experiencing this issue even without installing the hack.

I suspect the following: I previously had firmware 01.01.1600 installed on my Mavic Air 2. Since this version isn’t compatible, I had to downgrade to version 01.01.0610. It’s possible that my controller was also updated during the earlier firmware update and is now no longer compatible with the older firmware version 01.01.0610. If that’s the case, I obviously have a problem because there’s no downgrade available for the controller. :-(

I have already contacted support but haven’t heard back yet. Since it can take up to 72 hours to get a response, I wanted to ask here in the meantime.

 

[Kopernikus]

It's also strange that I only have no live feed. When I click on photo, the picture is taken and saved normally. So, the issue is only with the live feed.